From kpitter at willamette.edu Thu May 8 00:35:14 1997 From: kpitter at willamette.edu (Keiko Pitter) Date: Fri Jul 16 16:34:31 2004 Subject: info from the spring meeting Message-ID: Hi folks I started to place minutes and action items from the spring meeting on the NW-HEAT Web page. there are some minutes still missing.. Also, Pete, when you have a chance, please send me the list of participants??? --> Keiko From kuwahard at ucs.orst.edu Thu May 8 11:03:24 1997 From: kuwahard at ucs.orst.edu (Daniel T. Kuwahara) Date: Fri Jul 16 16:34:31 2004 Subject: Lab Security Software In-Reply-To: <1349815199-21197797@pete.georgefox.edu> Message-ID: Here at Oregon State University, we use PC-rdist on our Windows 95, NT 4.0, 3.1 computers and Revrdist on our macintoshes with great success. We occasionaly have a person who dedicates themselves to destorying one of our computers, but it does'nt happen that often. We are also looking into KeyServer by SassaFras software for our software license management and security. PC-RDIST WEB PAGE: (http://pantheon.cis.yale.edu/~treklov/pcrdist) Rev-rdist web page: (http://www.purdue.edu/revrdist) KeyServer web page: (www.sassafras.com) Daniel Kuwahara ///////////////////////////////////////////////////////////////////////////// Daniel T. Kuwahara "The greatness of one's sorrow when parting is Technical Support the evidence of one's love, so... If one fears Student Computing Facilities sadness, one wouldn't be able to love Oregon State University anything." kuwahard@ucs.orst.edu --Belldandy "Don't Fear Sorrow" http://www.orst.edu/~kuwahard --Ah My Goddess! \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ From mdunn at reed.edu Thu May 8 11:33:56 1997 From: mdunn at reed.edu (Marvin Dunn) Date: Fri Jul 16 16:34:31 2004 Subject: job opening at Reed College Message-ID: Do you have any students who are about to graduate who might have some of these qualifications? We are looking for a user support specialist who has some UNIX experience. Please send them our way. Thanks, -Marv User Support Specialist The Reed College department of Computer User Services seeks a User Support Specialist to provide consulting, training, and troubleshooting to faculty and students over the phone, via e-mail, and in person. The User Support Specialist administers various electronic network services, including file and mail servers, provides application support, problem-solving, and some programming for faculty, and students. The User Support Specialist needs to have excellent communication and organizational skills. Knowledge of Macintosh, UNIX, TCP/IP network services, basic Internet resources and methods of accessing them is required. Familiarity with Windows95 and NT, html, perl, cgi, shell scripting and web server administration is desirable. Must have rare blend of technical and people skills. Applicants should send a resume, salary requirement and the names and phone numbers of two references to Dr. Martin Ringle, Dir. of Computing, Reed College, 3203 SE Woodstock Blvd., Portland, OR 97202 by Friday, May 23. Reed is an Equal Opportunity Employer. Marv Dunn Computer User Services mdunn@reed.edu Reed College KC7HYD Portland, OR 97202 OOD 34 "Milagro" From PietrasP at elwha.evergreen.edu Fri May 9 15:38:57 1997 From: PietrasP at elwha.evergreen.edu (Pietras, Pete) Date: Fri Jul 16 16:34:31 2004 Subject: FW: Remote connections (fwd) Message-ID: >---------- >From: Pete Pietras >Sent: Wednesday, May 7, 1997 8:25 PM >To: Pietras, Pete >Subject: Remote connections (fwd) > > > >---------- Forwarded message ---------- >Date: Mon, 28 Apr 1997 09:09:35 -0700 (PDT) >From: Steve Metcalf >To: nw-heat@nw-heat.org, Barbara Bergquist , > Pete Pietras >Subject: Remote connections > > >Barbara, Pete and all, > >I don't know of a general solution to this problem. INNOPAC libraries, >such as TESC's, have an answer in development in the form of a s/w >addition that causes the library server to take a proxy-like role for a >specific list of http services. This means that your electronic journal >or whatever sees the request as coming from the INNOPAC machine's IP >address. I expect there will be some form of user authentication built >into the INNOPAC software, requiring the user to submit a library card >number and/or PIN before the mediated connection is allowed. > >Steve > >On Mon, 28 Apr 1997, Barbara Bergquist wrote: > >> Steve -- Here is a forwarded message and question from Pete Pietras that >> I think you are best to answer. Would you mind? Also, would you not >> only send a copy of your answer to Pete but me as well? Thanks. --Barbara >> >> ---------- Forwarded message ---------- >> Date: Thu, 24 Apr 1997 14:18:29 -0700 >> From: Pietras, Pete >> To: "Bergquist, Barbara" >> Subject: FW: remote connections problem (fwd) >> >> Barbara, >> >> Could you respond to the question posed below and send it to >> nw-heat@nw-heat.org and copy me >> >> Thank you >> >> pete >> >> >> >> >Subject: remote connections problem >> > >> >Hello all - I just talked to Keiko and heard that you had a good meeting >> >up there in Pietras country. I have a question that I would like to have >> >asked you, but since I couldn't go I'll use this list. >> > >> >We have a fair number of students who for one reason or another cannot >> >connect to the Internet through our network. Some live too far away, and >> >would have to dial long distance to our campus, so they use another ISP. >> >Also, we're going to outsource our PPP connections for students beginning >> >this summer. Thirdly, we're starting a distance education process, and >> >those students could come from anywhere. >> > >> >The problem is the growing number of licensed resources that base >> >eligibility on IP address. Our school has paid for some (like >> >Encyclopedia Britannica) and some are through PORTALS (like Psych-Lit). >> >Students whose computers aren't in our IP address space can't get these >> >resources. But they're entitled to them - they pay tuition like everyone >> >else. >> > >> >We have no control over the way that the owners of these resources >> >determine eligibility. They use IP addresses, and that seems to be the >> >only basis. >> > >> >Have any you been able to find a way to accomodate these students? >> > >> >> > > From darnett at linfield.edu Fri May 9 17:02:03 1997 From: darnett at linfield.edu (Derrin Arnett) Date: Fri Jul 16 16:34:31 2004 Subject: PC platform policy query Message-ID: NW-HEAT Members; I have some questions I would like to put out for people's comments or suggestions. The questions have to do with college/university standard or minimum configuration guidelines for students who will be bringing personal computers to campus that they will want to connect to the campus network. I have put a very short summary just below, followed by the questions. Further down, below the questions, is some background on what we are considering and why. As I note below, we are as interested in your general comments on the subject as we are in the more specific responses to questions. Advice, anecdotes, and horror stories would be in order, as well. If you would prefer to reply to me directly, rather than through the list, that would be fine and I could summarize back to the list, but posting to the list might be better if this would make for a good discussion. Thank you. Derrin Derrin Arnett darnett@linfield.edu College Computing (503) 434-2616 Linfield College http://www.linfield.edu/~darnett/ Summary: At Linfield College we are re-evaluating our policy regarding the level of installation and support assistance we provide for student network connections in the residence halls. One issue is setting of either a minimum or a set of con- straints on hardware and operating system level that we will support for both PC and Macintosh. We are interested in what others are doing and why. QUESTIONS These are "thinking out loud" kinds of questions. I am just as interested in what you might say, in general, about what you do as in specific answers to all of these questions. Do you place any restictions on what makes/models or operating systems and versions on student computers that you will connect to your campus network? Are these restrictions or are they recommendations? Do you set a general "floor" level for student computers connected to the network or do you have a set of constraints or a list of specific models? If you have restrictions, are they related to the level of network or other support you provide for students? Do you provide variable levels of network connection set-up, configuration, or trouble-shooting assistance according to whether or to what degree a student's computer conforms to the restrictions or recommendations? If you have restrictions on the makes/models/operating systems you will allow, is the restriction with respect to support only, or may non-conforming machines be connected so long as they are self-supporting? (For example: If the minimum platform is a 486 running Windows 95 would you disallow a connection for a student using a 386 primarily in DOS or Linux? If that computer had a network card already properly-installed and configured, would you allow it?) If you have restrictions, how do you get the information out to new students? If you have platforms that you do not support, what do students who have those kinds of machines tend to do for support? BACKGROUND Linfield's on-campus residence halls were wired for Ethernet in 1994, one connection per bed, a total of just over 800 connections. Students wishing to connect their computers to the campus network were provided extensive assistance with installation and configuration of hardware and software and any subsequent problems. In almost all cases, "assistance with installation ..." has meant that someone from College Computing went to the student's room and installed and configured both hardware and software. Two staff members share the installations, one handling the Macintosh, the other handling the PCs. Over the last three years, the number of student network connections in the residence halls has grown from just under 100 to just under 300. The increase in the installation support load is not exactly linear with the increase in connections. Students returning with an already-configured computer tend to require little or no assistance with set-up and a few more students each year are capable of doing their own installation and configuration with little or no assistance. However, each year does present us with a wider range of models and systems to deal with. The increase in both number and variety of machines is making it increasingly difficult to maintain our past levels of installation and trouble-shooting support in a timely manner (translation: We get very tired in September.). We are considering several ways of addressing this issue, one of which (well, at least one of which) is the main theme of the questions here. We currently place no real restrictions on student computers that we will connect to the network. As a result, we deal with a variety of situations. This is especially true on the PC side where platforms range from brand-new, just-out-of-the-box Pentiums with Windows 95 to home-re-conditioned hand-me-downs from the family business running whatever. Most of the students are using Windows 95 or Windows 3.1/3.11; a few still prefer DOS, the OS/2 user graduated, and a few more are using Linux or Windows NT. The range of hardware makes and models and vintages presents a variety of configuration problems. Those problems do not always lie in the older or the odd-brand models. We have had older PCs on DOS that have been a snap to install. We have had odd brand models that configured easily and more mainstream models that presented problems with our standard network card (Packard-Bell and Compaq being the major problems, varying year-to-year or model-to-model). For desktop and tower models we have found that most machines can be made to work with a low-priced (~$25) ISA card; a few have had to go with a slightly more expensive model from the same vendor, a couple have had to go with more expensive (~$80) Intel cards. With portable models, we have had reasonable results with parallel port adapters and mixed results with PCMCIA cards. The Macintosh side of things, of course, has not presented many difficulties, although we have provided the same level of installation and configuration service. At the same time, the proportion of students connecting Macintoshes to the network has declined from about two in five a couple of years ago to about one in five now. Students arrive on-campus now with more computers and a greater general awareness of the benefits and diversions of network access: They expect to have access. We try to provide that access, not only in terms of the basic signal service at the wall jack, but also in support sufficient to remove reasonable barriers associated with the configuration of computers for access to our specific network. Our support and student's expectations have helped to increase the use of the network to the point that it is both ordinary and crucial. More classes utilize e-mail, discussion groups, and references for sites on the Web: Students' need for network access is increasing as the public labs on campus are filling with increased demand from several directions. Some student families clearly have the means to provide their student with a brand new computer of almost any kind as he or she heads off for school; others are just as clearly having to make-do. It seems that a restrictive policy and its implementation should take into account that range of resources and what it means for the kinds of computing tools a student is able to bring to campus. Yet, the extent to which we try to accomodate that range is also the extent to which our own support resources become stretched so far that overall service quality declines. From Marianne.Colgrove at directory.Reed.EDU Mon May 12 09:35:47 1997 From: Marianne.Colgrove at directory.Reed.EDU (Marianne Colgrove) Date: Fri Jul 16 16:34:31 2004 Subject: PC platform policy query Message-ID: <3208056@isis.Reed.EDU> Based on our experiences this year, for PCs are planning to require Windows 95 (or Linux in a few odd cases) in dorm rooms. This year we recommended a couple brands of ethernet cards but didn't strictly enforce the standard. I think that in the coming year we will be more strict about it. Other than that, I don't expect we'll have a hardware minimum. We've also had a lot of problems with Windows users who don' have their original system disks. Quite often some system resource that was required to make the thing go on the network was missing. If they didn't have system disks they were out of luck. Starting in fall 97 phone and networking costs will be covered by a the room fees. This will give us funds to provide net connections, install ethernet cards (which students have to buy) and get the students up and running on the network without any chargebacks or out of pocket fees. We won't provide much end-user support once they're up and running. We hae several mechanisms for communicating this to students. For return students we distributed a flier during the dorm lottery and we'll probably do another mailing later in the sumemr. For new students we'll include information in their Orientation packets and room contracts. Of couse there will always be some who don't get the message. Marv Dunn can probably give you more information about the problems we've had supporting Windows on the dorm net. Marianne mcolgrove@reed.edu From aldrich at ups.edu Mon May 12 19:21:24 1997 From: aldrich at ups.edu (Tom Aldrich) Date: Fri Jul 16 16:34:31 2004 Subject: NT Message-ID: Have some quick questions that I need answered before we get all the links on the nw-heat page pointing to our network resources. Please respond to me and I will post summary to list. NT: Do you use NT? (If yes, continue; else stop.) Do you centralize or distribute servers? What services do you provide from NT? How many FTE support NT? May we visit your site? May I include your answers in my summary to the list? (I'll summarize what each college has.) What questions did I forget to ask that you would like to know from others? Thanks, Tom _______________________________________________________________________ Tom Aldrich Director, Academic Computing and Desktop Services Office of Information Systems U. of Puget Sound, Tacoma, WA, 98416,USA email: aldrich@ups.edu, Work Phone: (206)756-3479 From dtindall at paul.spu.edu Tue May 13 06:33:45 1997 From: dtindall at paul.spu.edu (Dave Tindall) Date: Fri Jul 16 16:34:31 2004 Subject: NT In-Reply-To: Message-ID: On Mon, 12 May 1997, Tom Aldrich wrote: > Have some quick questions that I need answered before we get all the links > on the nw-heat page pointing to our network resources. Please respond to > me and I will post summary to list. > > NT: > Do you use NT? (If yes, continue; else stop.) Yes! NT Server (about 15 total servers) NT Workstation (about 150 total - mostly student labs/classrooms) > > Do you centralize or distribute servers? Both! Some are departmental level servers and others are for central services. My staff have "system admin" priviledges on both the centralized and distributed systems. > > What services do you provide from NT? Print and file sharing, hosted applications/databases, web services, centralized login authentication, remote system inventories. > > How many FTE support NT? Some portions of 3 different people are involved in NT admin duties-- in addition to many other duties. > > May we visit your site? Sure! > > May I include your answers in my summary to the list? > (I'll summarize what each college has.) Sure! > > What questions did I forget to ask that you would like to know > from others? Do others use "NT profiles" and "NT policies" to secure workstation systems? How do you many "guest accounts"? Has anyone really tried to implement SMS to manage workstations and servers? Has anyone "automated" NT Account creation and maintenance (like many of use have done with Unix type accounts)? --Dave ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ + Dave Tindall + + + Executive Director + SPU Web Server: + + Computer & Information Systems + http://www.spu.edu/ + + Seattle Pacific University + + + http://paul.spu.edu/~dtindall/ + CIS HelpDesk: + + Internet: dtindall@spu.edu + (206)281-2982 + + Phone/Voice Mail: (206)281-2239 + help@spu.edu + ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ From SKOMSKY at shuttle.admcs.wwu.edu Tue May 13 08:07:00 1997 From: SKOMSKY at shuttle.admcs.wwu.edu (Susan Komsky) Date: Fri Jul 16 16:34:31 2004 Subject: NT Message-ID: <337883A5@shuttle.admcs.wwu.edu> ---------- From: nw-heat To: Multiple recipients of list Subject: NT Date: Monday, May 12, 1997 6:21PM Have some quick questions that I need answered before we get all the links on the nw-heat page pointing to our network resources. Please respond to me and I will post summary to list. NT: Do you use NT? (If yes, continue; else stop.) We have one NT server in production for Citrix (remote access) We are in the process of bringing up additional servers. Do you centralize or distribute servers? Both --- we have a number of central servers but individual colleges and departments also have their own. What services do you provide from NT? We're bringing up Exchange (that's what the distributed servers also want) Remote Access via Citrix Academic Web pages (faculty pages for classes, student class assign- ments, etc) --- main Web pages on SUN How many FTE support NT? 1.5 (not ideal but we're just getting into NT) May we visit your site? Of course May I include your answers in my summary to the list? (I'll summarize what each college has.) Of course What questions did I forget to ask that you would like to know from others? Thanks, Tom _______________________________________________________________________ Tom Aldrich Director, Academic Computing and Desktop Services Office of Information Systems U. of Puget Sound, Tacoma, WA, 98416,USA email: aldrich@ups.edu, Work Phone: (206)756-3479 From Marianne.Colgrove at directory.Reed.EDU Tue May 13 08:58:19 1997 From: Marianne.Colgrove at directory.Reed.EDU (Marianne Colgrove) Date: Fri Jul 16 16:34:31 2004 Subject: NT Message-ID: <3217526@isis.Reed.EDU> --- You wrote: Do you use NT? --- end of quote --- Not yet (but soon I expect). Marianne mcolgrove@reed.edu From bnelson at willamette.edu Tue May 13 10:08:59 1997 From: bnelson at willamette.edu (Bill Nelson (TIUA)) Date: Fri Jul 16 16:34:31 2004 Subject: NT In-Reply-To: Message-ID: Tom, I am VERY interested in this subject as we are slowly and cautiously moving from OS/2 Warp Server toward NT server. Our experience so far has been very positive, especially the difference in getting on-line support from Microsoft vs on-line support from IBM. BN _____________________________________________________________________ Bill Nelson Tokyo International University of America P O Box 14040 Salem, OR, USA 97309 bnelson@willamette.edu On Mon, 12 May 1997, Tom Aldrich wrote: > Have some quick questions that I need answered before we get all the links > on the nw-heat page pointing to our network resources. Please respond to > me and I will post summary to list. > > NT: > Do you use NT? (If yes, continue; else stop.) > Yes > Do you centralize or distribute servers? > Centralize (only two servers) > What services do you provide from NT? > > How many FTE support NT? > > May we visit your site? > > May I include your answers in my summary to the list? > (I'll summarize what each college has.) > > What questions did I forget to ask that you would like to know > from others? > > Thanks, > Tom > > _______________________________________________________________________ > Tom Aldrich Director, Academic Computing and Desktop Services > Office of Information Systems > U. of Puget Sound, Tacoma, WA, 98416,USA > email: aldrich@ups.edu, Work Phone: (206)756-3479 > > > > From pietrasp at elwha.evergreen.edu Tue May 13 11:41:22 1997 From: pietrasp at elwha.evergreen.edu (Pete Pietras) Date: Fri Jul 16 16:34:31 2004 Subject: Lab Security Software (fwd) Message-ID: This is a comment from one of my staff: David Metzler Please revise and forward..... ------------------------- Here's the long and the short of what we're doing. Basically, we had the same difficulties in the past regarding people changing settings, installing their own software, and generally messing up the hard disks of our machines. We first started looking for solutions when we were running Windows For Workgroups. Back then we basically maintained our own copy of a system on our NT server. When people would muck up the systems so badly that they could not be used, we would boot from a floppy system that reformatted the hard drive, then connected to the network, downloaded a fresh copy of the system. Our student technical consultants would then manually alter machine specific settings such as machine name, IP address, etc. During the worst of it, we performed this process about three to four times per week on various machines in our lab. Now as you may know, we have an advanced computing lab (the ACC) and we made the decision (for other reasons) to go to NT Workstation on these systems. We originally went with 3.5.1, but are in the process now of upgrading to 4.0. Rather than installing these systems with a FAT file system, we partitioned each drive into two partitions. The primary boot partition was formatted with NTFS and we went through our base system after it was installed, setting file system security so that our domain users could not alter these files. The FAT file partition was used as a general scratch space that any user could use to temporarily save files. We also implemented mandatory profiles for the guest accounts that we created (we didn't use NT's guest accounts for this purpose), to make sure that users could not modify our standard look and feel. Doing these two things, brought the number of times we had to reload (or reinstall) a system down to once or twice per quarter! Some quarters we never had to reload a system! I've read that the profiling mechanism works for Windows 95, although I don't know how well. Technically you should be able to create a mandatory profiles for Windows 95 users in an NT domain. I've never tried this though, and furthermore, it won't solve the problem of people messing up your hard drive. You might want to consider using NT 4.0 instead of Windows 95, if there are no hardware or software compatibility problems in doing that. The only caveat that I would add to that is that we still have yet to figure out how to efficiently propagate system configurations that use NTFS as the primary file systems. We used CPS on 3.5.1, but as we migrate to 4.0, we're having to reexamine the problem (CPS is no longer supported). You can bet that we'll be examining R-Dist. (thanks Daniel) Good Luck... Dave >---------- >From: Pete Pietras[SMTP:pietrasp] >Sent: Wednesday, May 07, 1997 8:27 PM >To: David Metzler >Subject: Lab Security Software (fwd) > >What are we using or doing? > >pete > > >---------- Forwarded message ---------- >Date: Tue, 29 Apr 1997 09:51:39 -0700 >From: Dave Votaw >To: Multiple recipients of list >Subject: Lab Security Software > >We have a small lab of Pentium systems, running Windows 95, attached to a >Windows NT 3.51 server. We need to find some software to protect the >systems in the lab against users who will mess with system software and >applications, change the settings, leave their files on the hard drive, >and that sort of thing. > >What software do you use/recommend for this purpose? It'd be nice to >find something that could also be used to download a standard >configuration to any lab machine. > >Thanks for any recommendations you can make. > >--Dave > >--------------------------------------------------------------- >Dave Votaw (dvotaw@georgefox.edu) (503)538-8383 ext. 2571 >Dir. Computer Services George Fox University > > > From aldrich at ups.edu Thu May 15 10:01:06 1997 From: aldrich at ups.edu (Tom Aldrich) Date: Fri Jul 16 16:34:31 2004 Subject: NT Message-ID: I've compiled all the responses to my NT questions that have come to me, but am waiting on a couple of schools before I send out the results. For those that have responded so far, please tell me if you would *not* like me to include your name as a contact for a site visit in case another school wants to visit. For those that have not sent me results, please try to get them to me this week if possible. If you don't use NT, then just ship me back a message to that effect. I'll also summarize the additional questions that arose. Some of these are discussion questions, and so may best be put to the nw-heat list or to an NT list if we feel that would be useful. Thanks. Tom From aldrich at ups.edu Mon May 19 16:45:11 1997 From: aldrich at ups.edu (Tom Aldrich) Date: Fri Jul 16 16:34:31 2004 Subject: NT Message-ID: All, Please find attached a BinHex'd Win Word 2.0 format compilation of the NT questions. If this doesn't work, just holler and I'll ship it out as a plain text email message. I used everyone's response word-for-word, more or less. Hope this helps others; it's helped us. Here are the additional questions that arose. Some of these questions, such as Dave's, might fit into a table format. Others, such as Peter's, might best be posted to either the NW-HEAT list or to on of NW-HEAT's select lists. Do we still have one for network management? Tom Dave Tindall: Do others use "NT profiles" and "NT policies" to secure workstation systems? How do you many "guest accounts"? Has anyone really tried to implement SMS to manage workstations and servers? Has anyone "automated" NT Account creation and maintenance (like many of use have done with Unix type accounts)? Bill Nelson: Licensing. Per seat?, per server? do we REALLY understand how it all works? ;-) Peter Greco: How do your plans for the near term include NT? What about the next 3 years? Phil Sheehan: (Paraphrase:) How do folks handle security, especially in conjunction with a firewall? Tom Aldrich: Has anyone migrated to NT from Novell? What did NT offer Novell could not? Are you satisfied with the move? Thanks. Tom -------------- next part -------------- A non-text attachment was scrubbed... Name: NT_1.doc Type: application/mac-binhex40 Size: 30334 bytes Desc: not available Url : http://lists.nw-heat.org/pipermail/nw-heat/attachments/19970519/786a92d5/NT_1.bin From aldrich at ups.edu Mon May 19 16:49:21 1997 From: aldrich at ups.edu (Tom Aldrich) Date: Fri Jul 16 16:34:31 2004 Subject: NT Message-ID: All, Hopefully the NT compilation is of use to some of you. I'd like to compile similar results for Novell. Please respond to me and I will post summary to list. Novell: Do you use Novell? (If yes, continue; else stop.) Do you centralize or distribute servers? What services do you provide from Novell? How many FTE(staff) support Novell? May we visit your site? Are you considering a switch to NT? Why? May I include your answers in my summary to the list? (I'll summarize what each college has.) What questions did I forget to ask that you would like to know from others? Again, thanks to all that took the time to do the NT survey, and I look forward to the returns on this one. Thanks, Tom _______________________________________________________________________ Tom Aldrich Director, Academic Computing and Desktop Services Office of Information Systems U. of Puget Sound, Tacoma, WA, 98416,USA email: aldrich@ups.edu, Work Phone: (206)756-3479 From kpitter at willamette.edu Mon May 19 15:55:10 1997 From: kpitter at willamette.edu (Keiko Pitter) Date: Fri Jul 16 16:34:31 2004 Subject: NT In-Reply-To: Message-ID: --> Keiko On Mon, 19 May 1997, Tom Aldrich wrote: > All, > > Hopefully the NT compilation is of use to some of you. I'd like to compile > similar results for Novell. Please respond to me and I will post summary > to list. > > Novell: > Do you use Novell? (If yes, continue; else stop.) > > Do you centralize or distribute servers? > > What services do you provide from Novell? > > How many FTE(staff) support Novell? > > May we visit your site? > > Are you considering a switch to NT? Why? > > May I include your answers in my summary to the list? > (I'll summarize what each college has.) > > What questions did I forget to ask that you would like to know > from others? > > Again, thanks to all that took the time to do the NT survey, and I look > forward to the returns on this one. > > Thanks, > Tom > > _______________________________________________________________________ > Tom Aldrich Director, Academic Computing and Desktop Services > Office of Information Systems > U. of Puget Sound, Tacoma, WA, 98416,USA > email: aldrich@ups.edu, Work Phone: (206)756-3479 > > > > From Marianne.Colgrove at directory.Reed.EDU Tue May 20 09:05:21 1997 From: Marianne.Colgrove at directory.Reed.EDU (Marianne Colgrove) Date: Fri Jul 16 16:34:31 2004 Subject: NT Message-ID: <3257414@isis.Reed.EDU> --- You wrote: Do you use Novell? --- end of quote --- Nope Marianne mcolgrove@reed.edu From rtanner at linfield.edu Tue May 20 09:25:26 1997 From: rtanner at linfield.edu (Rob Tanner) Date: Fri Jul 16 16:34:31 2004 Subject: Power Meters for Fiber Testing Message-ID: Hi! I'm in a bit of a quandry. I need to get a power meter/light source and microscope to test fibers. In the catalogues I have, I found two manufacturers that make meters within the department's price range, Noyes and Meson. The readings on Noyes meters, so I hear, will fluctuate, and that can be a problem when looking at fibers that are just in spec (causing one to misdiagnose a problem). Meson I have no information about. What are other people using? I'm looking for a meter/light source kit in the $1500 to $1600 range, and a scope in the $500 range. Any suggestions? Thanks, Rob Tanner _ _ _ _ _ _ _ _ _ _ /\_\_\_\_\ /\_\ /\_\_\_\_\_\ /\/_/_/_/_/ /\/_/ \/_/_/_/_/_/ QUIDQUID LATINE DICTUM SIT, /\/_/__\/_/ __ /\/_/ /\/_/ PROFUNDUM VIDITUR /\/_/_/_/_/ /\_\ /\/_/ /\/_/ /\/_/ \/_/ /\/_/_/\/_/ /\/_/ (Whatever is said in Latin \/_/ \/_/ \/_/_/_/_/ \/_/ sounds profound) Rob Tanner Manager of Systems and Communications Linfield College, McMinnville OR (503) 434-2558 From bnelson at willamette.edu Tue May 20 09:40:13 1997 From: bnelson at willamette.edu (Bill Nelson (TIUA)) Date: Fri Jul 16 16:34:31 2004 Subject: Novell In-Reply-To: <3257414@isis.Reed.EDU> Message-ID: Not in my lifetime. ;-) BN _____________________________________________________________________ Bill Nelson Tokyo International University of America P O Box 14040 Salem, OR, USA 97309 bnelson@willamette.edu On Tue, 20 May 1997, Marianne Colgrove wrote: > --- You wrote: > Do you use Novell? > --- end of quote --- > > Nope > > Marianne > mcolgrove@reed.edu > From aldrich at ups.edu Fri May 23 12:22:03 1997 From: aldrich at ups.edu (Tom Aldrich) Date: Fri Jul 16 16:34:31 2004 Subject: Survey on Novell Message-ID: To All, A quick update on the Novell survey: 4 responses so far, 3 don't use at all, 1 trying to phase out. Thanks to those who responded! To those who did not respond, I mislabeled the subject as NT, so some of you may have dumped the message. Here it is again: Tom > All, > > Hopefully the NT compilation is of use to some of you. I'd like to compile > similar results for Novell. Please respond to me and I will post summary > to list. > > Novell: > Do you use Novell? (If yes, continue; else stop.) > > Do you centralize or distribute servers? > > What services do you provide from Novell? > > How many FTE(staff) support Novell? > > May we visit your site? > > Are you considering a switch to NT? Why? > > May I include your answers in my summary to the list? > (I'll summarize what each college has.) > > What questions did I forget to ask that you would like to know > from others? > > Again, thanks to all that took the time to do the NT survey, and I look > forward to the returns on this one. > > Thanks, > Tom From SKOMSKY at shuttle.admcs.wwu.edu Fri May 23 11:34:00 1997 From: SKOMSKY at shuttle.admcs.wwu.edu (Susan Komsky) Date: Fri Jul 16 16:34:31 2004 Subject: Survey on Novell Message-ID: <3385E4BC@shuttle.admcs.wwu.edu> Here goes for WWU: Do you use Novell? (If yes, continue; else stop.) > Yes > Do you centralize or distribute servers? > Both, central servers for labs, users in depts who don't want to manage own servers and distributed servers in several colleges, depts, and areas > What services do you provide from Novell? > email, schedules, file sharing, print sharing, remote application launcher, Banner, software for student labs > How many FTE(staff) support Novell? > centrally: 1 systems programmer + hiring another for "admin" type stuff, one full-time support person for student labs distributed: hard to tell but usually takes one FTE per server or set of servers (some colleges have multiple servers) > May we visit your site? > of course > Are you considering a switch to NT? Why? > We use NT for some things (Web, MS-Exchange) -- probably will continue in both environments (+Unix) depending on what we're trying to do and which is best platform for it > May I include your answers in my summary to the list? sure > (I'll summarize what each college has.) > > What questions did I forget to ask that you would like to know > from others? Hope this is useful. Sue ---------- From: nw-heat To: Multiple recipients of list Subject: Survey on Novell Date: Friday, May 23, 1997 11:23AM To All, A quick update on the Novell survey: 4 responses so far, 3 don't use at all, 1 trying to phase out. Thanks to those who responded! To those who did not respond, I mislabeled the subject as NT, so some of you may have dumped the message. Here it is again: Tom > All, > > Hopefully the NT compilation is of use to some of you. I'd like to compile > similar results for Novell. Please respond to me and I will post summary > to list. > > Novell: > Do you use Novell? (If yes, continue; else stop.) > > Do you centralize or distribute servers? > > What services do you provide from Novell? > > How many FTE(staff) support Novell? > > May we visit your site? > > Are you considering a switch to NT? Why? > > May I include your answers in my summary to the list? > (I'll summarize what each college has.) > > What questions did I forget to ask that you would like to know > from others? > > Again, thanks to all that took the time to do the NT survey, and I look > forward to the returns on this one. > > Thanks, > Tom From kpitter at willamette.edu Mon May 26 20:10:06 1997 From: kpitter at willamette.edu (Keiko Pitter) Date: Fri Jul 16 16:34:31 2004 Subject: need your input in setting priorities Message-ID: Hi folks Hopefull the academic year is winding down for you, and if your institution is like Willamette, you are gearing up for all those summer projects. Ours is filled with Windows 95/Office 97 upgrades, construction projects and a lot of faculty trainin. NW-HEAT Board is trying to schedule some kind of training/development meeting for either late summer or fall. In doing so, we need your input to determine the content. Listed below are some topics that were identified during the spring meeting. Could you please take a moment to tell us YOUR priority/preference for the next development workshop? And if you submitted the topic, you can tell me in more detail the kind of information you were hoping to gain. Please respond before June 5. thanks in advance. Keiko Pitter ************* Indicate priority for the following: _____ Data Warehousing _____ Access & Security _____ Routing _____ Curriculum Design _____ Keeping Network Statistics _____ Others (describe):________________________ Any other comments: From bnelson at willamette.edu Tue May 27 14:23:42 1997 From: bnelson at willamette.edu (Bill Nelson (TIUA)) Date: Fri Jul 16 16:34:31 2004 Subject: need your input in setting priorities In-Reply-To: Message-ID: _____________________________________________________________________ Bill Nelson Tokyo International University of America P O Box 14040 Salem, OR, USA 97309 bnelson@willamette.edu On Mon, 26 May 1997, Keiko Pitter wrote: > > Hi folks > > Hopefull the academic year is winding down for you, and if your > institution is like Willamette, you are gearing up for all those summer > projects. Ours is filled with Windows 95/Office 97 upgrades, > construction projects and a lot of faculty trainin. > > NW-HEAT Board is trying to schedule some kind of training/development > meeting for either late summer or fall. In doing so, we need your input > to determine the content. > > Listed below are some topics that were identified during the spring meeting. > Could you please take a moment to tell us YOUR priority/preference for > the next development workshop? And if you submitted the topic, you can > tell me in more detail the kind of information you were hoping to gain. > > Please respond before June 5. thanks in advance. > > Keiko Pitter > > ************* > > > Indicate priority for the following: > > __5___ Data Warehousing > __1___ Access & Security > __4___ Routing > __2___ Curriculum Design > __3___ Keeping Network Statistics > _____ Others (describe):________________________ > > Any other comments: > Thanks! BN From pietrasp at elwha.evergreen.edu Fri May 30 13:59:54 1997 From: pietrasp at elwha.evergreen.edu (Pete Pietras) Date: Fri Jul 16 16:34:31 2004 Subject: Position Available: Info Tech Consultant II at Evegreen State Coll Message-ID: Thought you might like to know about this:: Position Vacancy Position: Information Technology Consultant II, THE EVERGREEN STATE COLLEGE POSITION PURPOSE: Positions in this class work at providing hardware, software and network connectivity support to staff and faculty computer users. This support is delivered via telephone at a Support Center and at the user site. Persons in this position work at configuring and installing new and existing computers as well as connecting pc's to the campus network. Persons in this position also provide programming and systems support for client/server computer applications. NATURE AND SCOPE: This position reports to the Computer Consultant II in Administrative Computing and will rely on additional support from the systems staff. The position requires knowledge of a wide variety of computer platforms and access to resources. Typical activities are: answering the Support Center telephone, providing immediate answers for users, or consulting with senior analysts on complex technical problems; loading required software on new or existing computers prior to installation; installing computers and peripherals (printers, modems) and making the appropriate connections for the user to communicate with their assigned resources (campus network, DEC computer, Intemet). Write and maintain interfaces to administrative computer systems from client/server computer applications. Contact: The Evergreen State College Human Resource Services, Library 3238, The Evergreen State College, Olympia, WA 98505; telephone (360) 866-6000, ext. 6361. From mextine at crc.stmartin.edu Fri May 30 07:26:08 1997 From: mextine at crc.stmartin.edu (Michael W. Extine) Date: Fri Jul 16 16:34:31 2004 Subject: Amazing low rates for U.S. West as ISP?? Message-ID: <1674E966DEC@crc.stmartin.edu> Saint Martin's College currently uses U.S. West who provides us a fractional T1 (256K) line at $257/month and NorthWest Nexus who is our ISP and charges $550 per month. We have been very happy with the service and are going to upgrade to a full T1 line. I was very surprised at the offer made to us by U.S. West for ISP services. They offer us a 50% discount plus 2-3 free months per year. U.S. West is offering us a T1 line at rates of $366.50 per month with a special rate of $339.01 if we sign a 3 year contract. This is not any sort of "special" rate. U.S. West's ISP service charges are $500 per month wtih June 15th to August 15th free of charge. If we sign a 3 year contract they'll reduce the rate to $450/month and include 1 more free month every year. This works out to either $5,000 or $4,050 per year. Since we already have a fractional T1 line in place they will also waive the usual $750 installation fee. As far as I know, the only difference between our current NW Nexus services and what you get from Northwest Net is that Northwest Net includes a router in their ~$20,000 annual fee. So far, it seems that U.S. West is offering more-or-less the same level of service as we are currently getting. There'll still be free phone support. I imagine that the quality of support will be lower and we may never have such a personal level of service as we are getting from NW Nexus. However, the price U.S. West is claiming is impossible to beat! Note that I did get some conflicting information. One lower level rep said that this offer was "for schools not colleges". However, our account rep (Cindi Haboush @ 800-362-6574) is certain that this low rate does also apply to Saint Martin's College. Mike Michael W. Extine (mextine@crc.stmartin.edu) Director, Academic Computing & Networks Saint Martin's College 5300 Pacific Ave. SE Lacey, WA 98503 Tel: 360 438-4303 Fax: 360 459-4124 From aldrich at ups.edu Fri May 30 17:19:56 1997 From: aldrich at ups.edu (Tom Aldrich) Date: Fri Jul 16 16:34:31 2004 Subject: Amazing low rates for U.S. West as ISP?? Message-ID: Mike, Gosh, that's certainly a lot less than the NWNet rate if I understand this. We'll be really interested in your impressions of the service level. Keep us posted -- we're looking at adding a T1 in the future. Thanks! Tom At 2:19 PM 5/30/97, Michael W. Extine wrote: >Saint Martin's College currently uses U.S. West who provides us a >fractional T1 (256K) line at $257/month and NorthWest Nexus who is >our ISP and charges $550 per month. We have been very happy with the >service and are going to upgrade to a full T1 line. I was very >surprised at the offer made to us by U.S. West for ISP services. >They offer us a 50% discount plus 2-3 free months per year. > >U.S. West is offering us a T1 line at rates of $366.50 per month with >a special rate of $339.01 if we sign a 3 year contract. This is not >any sort of "special" rate. > >U.S. West's ISP service charges are $500 per month wtih June 15th to >August 15th free of charge. If we sign a 3 year contract they'll >reduce the rate to $450/month and include 1 more free month every >year. This works out to either $5,000 or $4,050 per year. Since we >already have a fractional T1 line in place they will also waive the >usual $750 installation fee. > >As far as I know, the only difference between our current NW Nexus >services and what you get from Northwest Net is that Northwest Net >includes a router in their ~$20,000 annual fee. So far, it seems >that U.S. West is offering more-or-less the same level of service as >we are currently getting. There'll still be free phone support. I >imagine that the quality of support will be lower and we may never >have such a personal level of service as we are getting from NW >Nexus. However, the price U.S. West is claiming is impossible to >beat! > >Note that I did get some conflicting information. One lower level >rep said that this offer was "for schools not colleges". However, >our account rep (Cindi Haboush @ 800-362-6574) is certain that this >low rate does also apply to Saint Martin's College. > >Mike > >Michael W. Extine (mextine@crc.stmartin.edu) >Director, Academic Computing & Networks >Saint Martin's College >5300 Pacific Ave. SE >Lacey, WA 98503 >Tel: 360 438-4303 Fax: 360 459-4124 From psheehan at odin.clark.edu Fri May 30 17:53:57 1997 From: psheehan at odin.clark.edu (Phil Sheehan) Date: Fri Jul 16 16:34:31 2004 Subject: NT Message-ID: > ---------- > From: Keiko Pitter[SMTP:kpitter@willamette.edu] > Reply To: nw-heat@nw-heat.org > Sent: Monday, May 19, 1997 3:57 PM > To: Phil Sheehan > Subject: Re: NT > > > > --> Keiko > > > > > On Mon, 19 May 1997, Tom Aldrich wrote: > > > All, > > > > Hopefully the NT compilation is of use to some of you. I'd like to > compile > > similar results for Novell. Please respond to me and I will post > summary > > to list. > > > > Novell: > > Do you use Novell? (If yes, continue; else stop.) > > Yes > > Do you centralize or distribute servers? > > Distributed > > What services do you provide from Novell? > > Predominately file and print services. Two CD-ROM servers. > > How many FTE(staff) support Novell? > > Part of the job for four techs. > > May we visit your site? > > Yes > > Are you considering a switch to NT? Why? > > In some cases, yes. License costs are substantially less (due to MS > Select). Also, we run a couple of application servers under NT > (Exchange and SQL server). > > May I include your answers in my summary to the list? > > (I'll summarize what each college has.) > > Yes > > What questions did I forget to ask that you would like to > know > > from others? > > > > Again, thanks to all that took the time to do the NT survey, and I > look > > forward to the returns on this one. > > > > Thanks, > > Tom > > > > > ______________________________________________________________________ > _ > > Tom Aldrich Director, Academic Computing and Desktop Services > > Office of Information Systems > > U. of Puget Sound, Tacoma, WA, 98416,USA > > email: aldrich@ups.edu, Work Phone: (206)756-3479 > > > > > > > > > From kpitter at willamette.edu Thu May 8 00:35:14 1997 From: kpitter at willamette.edu (Keiko Pitter) Date: Thu Oct 5 10:00:19 2006 Subject: info from the spring meeting Message-ID: Hi folks I started to place minutes and action items from the spring meeting on the NW-HEAT Web page. there are some minutes still missing.. Also, Pete, when you have a chance, please send me the list of participants??? --> Keiko From kuwahard at ucs.orst.edu Thu May 8 11:03:24 1997 From: kuwahard at ucs.orst.edu (Daniel T. Kuwahara) Date: Thu Oct 5 10:00:19 2006 Subject: Lab Security Software In-Reply-To: <1349815199-21197797@pete.georgefox.edu> Message-ID: Here at Oregon State University, we use PC-rdist on our Windows 95, NT 4.0, 3.1 computers and Revrdist on our macintoshes with great success. We occasionaly have a person who dedicates themselves to destorying one of our computers, but it does'nt happen that often. We are also looking into KeyServer by SassaFras software for our software license management and security. PC-RDIST WEB PAGE: (http://pantheon.cis.yale.edu/~treklov/pcrdist) Rev-rdist web page: (http://www.purdue.edu/revrdist) KeyServer web page: (www.sassafras.com) Daniel Kuwahara ///////////////////////////////////////////////////////////////////////////// Daniel T. Kuwahara "The greatness of one's sorrow when parting is Technical Support the evidence of one's love, so... If one fears Student Computing Facilities sadness, one wouldn't be able to love Oregon State University anything." kuwahard@ucs.orst.edu --Belldandy "Don't Fear Sorrow" http://www.orst.edu/~kuwahard --Ah My Goddess! \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ From mdunn at reed.edu Thu May 8 11:33:56 1997 From: mdunn at reed.edu (Marvin Dunn) Date: Thu Oct 5 10:00:19 2006 Subject: job opening at Reed College Message-ID: Do you have any students who are about to graduate who might have some of these qualifications? We are looking for a user support specialist who has some UNIX experience. Please send them our way. Thanks, -Marv User Support Specialist The Reed College department of Computer User Services seeks a User Support Specialist to provide consulting, training, and troubleshooting to faculty and students over the phone, via e-mail, and in person. The User Support Specialist administers various electronic network services, including file and mail servers, provides application support, problem-solving, and some programming for faculty, and students. The User Support Specialist needs to have excellent communication and organizational skills. Knowledge of Macintosh, UNIX, TCP/IP network services, basic Internet resources and methods of accessing them is required. Familiarity with Windows95 and NT, html, perl, cgi, shell scripting and web server administration is desirable. Must have rare blend of technical and people skills. Applicants should send a resume, salary requirement and the names and phone numbers of two references to Dr. Martin Ringle, Dir. of Computing, Reed College, 3203 SE Woodstock Blvd., Portland, OR 97202 by Friday, May 23. Reed is an Equal Opportunity Employer. Marv Dunn Computer User Services mdunn@reed.edu Reed College KC7HYD Portland, OR 97202 OOD 34 "Milagro" From PietrasP at elwha.evergreen.edu Fri May 9 15:38:57 1997 From: PietrasP at elwha.evergreen.edu (Pietras, Pete) Date: Thu Oct 5 10:00:19 2006 Subject: FW: Remote connections (fwd) Message-ID: >---------- >From: Pete Pietras >Sent: Wednesday, May 7, 1997 8:25 PM >To: Pietras, Pete >Subject: Remote connections (fwd) > > > >---------- Forwarded message ---------- >Date: Mon, 28 Apr 1997 09:09:35 -0700 (PDT) >From: Steve Metcalf >To: nw-heat@nw-heat.org, Barbara Bergquist , > Pete Pietras >Subject: Remote connections > > >Barbara, Pete and all, > >I don't know of a general solution to this problem. INNOPAC libraries, >such as TESC's, have an answer in development in the form of a s/w >addition that causes the library server to take a proxy-like role for a >specific list of http services. This means that your electronic journal >or whatever sees the request as coming from the INNOPAC machine's IP >address. I expect there will be some form of user authentication built >into the INNOPAC software, requiring the user to submit a library card >number and/or PIN before the mediated connection is allowed. > >Steve > >On Mon, 28 Apr 1997, Barbara Bergquist wrote: > >> Steve -- Here is a forwarded message and question from Pete Pietras that >> I think you are best to answer. Would you mind? Also, would you not >> only send a copy of your answer to Pete but me as well? Thanks. --Barbara >> >> ---------- Forwarded message ---------- >> Date: Thu, 24 Apr 1997 14:18:29 -0700 >> From: Pietras, Pete >> To: "Bergquist, Barbara" >> Subject: FW: remote connections problem (fwd) >> >> Barbara, >> >> Could you respond to the question posed below and send it to >> nw-heat@nw-heat.org and copy me >> >> Thank you >> >> pete >> >> >> >> >Subject: remote connections problem >> > >> >Hello all - I just talked to Keiko and heard that you had a good meeting >> >up there in Pietras country. I have a question that I would like to have >> >asked you, but since I couldn't go I'll use this list. >> > >> >We have a fair number of students who for one reason or another cannot >> >connect to the Internet through our network. Some live too far away, and >> >would have to dial long distance to our campus, so they use another ISP. >> >Also, we're going to outsource our PPP connections for students beginning >> >this summer. Thirdly, we're starting a distance education process, and >> >those students could come from anywhere. >> > >> >The problem is the growing number of licensed resources that base >> >eligibility on IP address. Our school has paid for some (like >> >Encyclopedia Britannica) and some are through PORTALS (like Psych-Lit). >> >Students whose computers aren't in our IP address space can't get these >> >resources. But they're entitled to them - they pay tuition like everyone >> >else. >> > >> >We have no control over the way that the owners of these resources >> >determine eligibility. They use IP addresses, and that seems to be the >> >only basis. >> > >> >Have any you been able to find a way to accomodate these students? >> > >> >> > > From darnett at linfield.edu Fri May 9 17:02:03 1997 From: darnett at linfield.edu (Derrin Arnett) Date: Thu Oct 5 10:00:19 2006 Subject: PC platform policy query Message-ID: NW-HEAT Members; I have some questions I would like to put out for people's comments or suggestions. The questions have to do with college/university standard or minimum configuration guidelines for students who will be bringing personal computers to campus that they will want to connect to the campus network. I have put a very short summary just below, followed by the questions. Further down, below the questions, is some background on what we are considering and why. As I note below, we are as interested in your general comments on the subject as we are in the more specific responses to questions. Advice, anecdotes, and horror stories would be in order, as well. If you would prefer to reply to me directly, rather than through the list, that would be fine and I could summarize back to the list, but posting to the list might be better if this would make for a good discussion. Thank you. Derrin Derrin Arnett darnett@linfield.edu College Computing (503) 434-2616 Linfield College http://www.linfield.edu/~darnett/ Summary: At Linfield College we are re-evaluating our policy regarding the level of installation and support assistance we provide for student network connections in the residence halls. One issue is setting of either a minimum or a set of con- straints on hardware and operating system level that we will support for both PC and Macintosh. We are interested in what others are doing and why. QUESTIONS These are "thinking out loud" kinds of questions. I am just as interested in what you might say, in general, about what you do as in specific answers to all of these questions. Do you place any restictions on what makes/models or operating systems and versions on student computers that you will connect to your campus network? Are these restrictions or are they recommendations? Do you set a general "floor" level for student computers connected to the network or do you have a set of constraints or a list of specific models? If you have restrictions, are they related to the level of network or other support you provide for students? Do you provide variable levels of network connection set-up, configuration, or trouble-shooting assistance according to whether or to what degree a student's computer conforms to the restrictions or recommendations? If you have restrictions on the makes/models/operating systems you will allow, is the restriction with respect to support only, or may non-conforming machines be connected so long as they are self-supporting? (For example: If the minimum platform is a 486 running Windows 95 would you disallow a connection for a student using a 386 primarily in DOS or Linux? If that computer had a network card already properly-installed and configured, would you allow it?) If you have restrictions, how do you get the information out to new students? If you have platforms that you do not support, what do students who have those kinds of machines tend to do for support? BACKGROUND Linfield's on-campus residence halls were wired for Ethernet in 1994, one connection per bed, a total of just over 800 connections. Students wishing to connect their computers to the campus network were provided extensive assistance with installation and configuration of hardware and software and any subsequent problems. In almost all cases, "assistance with installation ..." has meant that someone from College Computing went to the student's room and installed and configured both hardware and software. Two staff members share the installations, one handling the Macintosh, the other handling the PCs. Over the last three years, the number of student network connections in the residence halls has grown from just under 100 to just under 300. The increase in the installation support load is not exactly linear with the increase in connections. Students returning with an already-configured computer tend to require little or no assistance with set-up and a few more students each year are capable of doing their own installation and configuration with little or no assistance. However, each year does present us with a wider range of models and systems to deal with. The increase in both number and variety of machines is making it increasingly difficult to maintain our past levels of installation and trouble-shooting support in a timely manner (translation: We get very tired in September.). We are considering several ways of addressing this issue, one of which (well, at least one of which) is the main theme of the questions here. We currently place no real restrictions on student computers that we will connect to the network. As a result, we deal with a variety of situations. This is especially true on the PC side where platforms range from brand-new, just-out-of-the-box Pentiums with Windows 95 to home-re-conditioned hand-me-downs from the family business running whatever. Most of the students are using Windows 95 or Windows 3.1/3.11; a few still prefer DOS, the OS/2 user graduated, and a few more are using Linux or Windows NT. The range of hardware makes and models and vintages presents a variety of configuration problems. Those problems do not always lie in the older or the odd-brand models. We have had older PCs on DOS that have been a snap to install. We have had odd brand models that configured easily and more mainstream models that presented problems with our standard network card (Packard-Bell and Compaq being the major problems, varying year-to-year or model-to-model). For desktop and tower models we have found that most machines can be made to work with a low-priced (~$25) ISA card; a few have had to go with a slightly more expensive model from the same vendor, a couple have had to go with more expensive (~$80) Intel cards. With portable models, we have had reasonable results with parallel port adapters and mixed results with PCMCIA cards. The Macintosh side of things, of course, has not presented many difficulties, although we have provided the same level of installation and configuration service. At the same time, the proportion of students connecting Macintoshes to the network has declined from about two in five a couple of years ago to about one in five now. Students arrive on-campus now with more computers and a greater general awareness of the benefits and diversions of network access: They expect to have access. We try to provide that access, not only in terms of the basic signal service at the wall jack, but also in support sufficient to remove reasonable barriers associated with the configuration of computers for access to our specific network. Our support and student's expectations have helped to increase the use of the network to the point that it is both ordinary and crucial. More classes utilize e-mail, discussion groups, and references for sites on the Web: Students' need for network access is increasing as the public labs on campus are filling with increased demand from several directions. Some student families clearly have the means to provide their student with a brand new computer of almost any kind as he or she heads off for school; others are just as clearly having to make-do. It seems that a restrictive policy and its implementation should take into account that range of resources and what it means for the kinds of computing tools a student is able to bring to campus. Yet, the extent to which we try to accomodate that range is also the extent to which our own support resources become stretched so far that overall service quality declines. From Marianne.Colgrove at directory.Reed.EDU Mon May 12 09:35:47 1997 From: Marianne.Colgrove at directory.Reed.EDU (Marianne Colgrove) Date: Thu Oct 5 10:00:19 2006 Subject: PC platform policy query Message-ID: <3208056@isis.Reed.EDU> Based on our experiences this year, for PCs are planning to require Windows 95 (or Linux in a few odd cases) in dorm rooms. This year we recommended a couple brands of ethernet cards but didn't strictly enforce the standard. I think that in the coming year we will be more strict about it. Other than that, I don't expect we'll have a hardware minimum. We've also had a lot of problems with Windows users who don' have their original system disks. Quite often some system resource that was required to make the thing go on the network was missing. If they didn't have system disks they were out of luck. Starting in fall 97 phone and networking costs will be covered by a the room fees. This will give us funds to provide net connections, install ethernet cards (which students have to buy) and get the students up and running on the network without any chargebacks or out of pocket fees. We won't provide much end-user support once they're up and running. We hae several mechanisms for communicating this to students. For return students we distributed a flier during the dorm lottery and we'll probably do another mailing later in the sumemr. For new students we'll include information in their Orientation packets and room contracts. Of couse there will always be some who don't get the message. Marv Dunn can probably give you more information about the problems we've had supporting Windows on the dorm net. Marianne mcolgrove@reed.edu From aldrich at ups.edu Mon May 12 19:21:24 1997 From: aldrich at ups.edu (Tom Aldrich) Date: Thu Oct 5 10:00:19 2006 Subject: NT Message-ID: Have some quick questions that I need answered before we get all the links on the nw-heat page pointing to our network resources. Please respond to me and I will post summary to list. NT: Do you use NT? (If yes, continue; else stop.) Do you centralize or distribute servers? What services do you provide from NT? How many FTE support NT? May we visit your site? May I include your answers in my summary to the list? (I'll summarize what each college has.) What questions did I forget to ask that you would like to know from others? Thanks, Tom _______________________________________________________________________ Tom Aldrich Director, Academic Computing and Desktop Services Office of Information Systems U. of Puget Sound, Tacoma, WA, 98416,USA email: aldrich@ups.edu, Work Phone: (206)756-3479 From dtindall at paul.spu.edu Tue May 13 06:33:45 1997 From: dtindall at paul.spu.edu (Dave Tindall) Date: Thu Oct 5 10:00:19 2006 Subject: NT In-Reply-To: Message-ID: On Mon, 12 May 1997, Tom Aldrich wrote: > Have some quick questions that I need answered before we get all the links > on the nw-heat page pointing to our network resources. Please respond to > me and I will post summary to list. > > NT: > Do you use NT? (If yes, continue; else stop.) Yes! NT Server (about 15 total servers) NT Workstation (about 150 total - mostly student labs/classrooms) > > Do you centralize or distribute servers? Both! Some are departmental level servers and others are for central services. My staff have "system admin" priviledges on both the centralized and distributed systems. > > What services do you provide from NT? Print and file sharing, hosted applications/databases, web services, centralized login authentication, remote system inventories. > > How many FTE support NT? Some portions of 3 different people are involved in NT admin duties-- in addition to many other duties. > > May we visit your site? Sure! > > May I include your answers in my summary to the list? > (I'll summarize what each college has.) Sure! > > What questions did I forget to ask that you would like to know > from others? Do others use "NT profiles" and "NT policies" to secure workstation systems? How do you many "guest accounts"? Has anyone really tried to implement SMS to manage workstations and servers? Has anyone "automated" NT Account creation and maintenance (like many of use have done with Unix type accounts)? --Dave ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ + Dave Tindall + + + Executive Director + SPU Web Server: + + Computer & Information Systems + http://www.spu.edu/ + + Seattle Pacific University + + + http://paul.spu.edu/~dtindall/ + CIS HelpDesk: + + Internet: dtindall@spu.edu + (206)281-2982 + + Phone/Voice Mail: (206)281-2239 + help@spu.edu + ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ From SKOMSKY at shuttle.admcs.wwu.edu Tue May 13 08:07:00 1997 From: SKOMSKY at shuttle.admcs.wwu.edu (Susan Komsky) Date: Thu Oct 5 10:00:19 2006 Subject: NT Message-ID: <337883A5@shuttle.admcs.wwu.edu> ---------- From: nw-heat To: Multiple recipients of list Subject: NT Date: Monday, May 12, 1997 6:21PM Have some quick questions that I need answered before we get all the links on the nw-heat page pointing to our network resources. Please respond to me and I will post summary to list. NT: Do you use NT? (If yes, continue; else stop.) We have one NT server in production for Citrix (remote access) We are in the process of bringing up additional servers. Do you centralize or distribute servers? Both --- we have a number of central servers but individual colleges and departments also have their own. What services do you provide from NT? We're bringing up Exchange (that's what the distributed servers also want) Remote Access via Citrix Academic Web pages (faculty pages for classes, student class assign- ments, etc) --- main Web pages on SUN How many FTE support NT? 1.5 (not ideal but we're just getting into NT) May we visit your site? Of course May I include your answers in my summary to the list? (I'll summarize what each college has.) Of course What questions did I forget to ask that you would like to know from others? Thanks, Tom _______________________________________________________________________ Tom Aldrich Director, Academic Computing and Desktop Services Office of Information Systems U. of Puget Sound, Tacoma, WA, 98416,USA email: aldrich@ups.edu, Work Phone: (206)756-3479 From Marianne.Colgrove at directory.Reed.EDU Tue May 13 08:58:19 1997 From: Marianne.Colgrove at directory.Reed.EDU (Marianne Colgrove) Date: Thu Oct 5 10:00:19 2006 Subject: NT Message-ID: <3217526@isis.Reed.EDU> --- You wrote: Do you use NT? --- end of quote --- Not yet (but soon I expect). Marianne mcolgrove@reed.edu From bnelson at willamette.edu Tue May 13 10:08:59 1997 From: bnelson at willamette.edu (Bill Nelson (TIUA)) Date: Thu Oct 5 10:00:19 2006 Subject: NT In-Reply-To: Message-ID: Tom, I am VERY interested in this subject as we are slowly and cautiously moving from OS/2 Warp Server toward NT server. Our experience so far has been very positive, especially the difference in getting on-line support from Microsoft vs on-line support from IBM. BN _____________________________________________________________________ Bill Nelson Tokyo International University of America P O Box 14040 Salem, OR, USA 97309 bnelson@willamette.edu On Mon, 12 May 1997, Tom Aldrich wrote: > Have some quick questions that I need answered before we get all the links > on the nw-heat page pointing to our network resources. Please respond to > me and I will post summary to list. > > NT: > Do you use NT? (If yes, continue; else stop.) > Yes > Do you centralize or distribute servers? > Centralize (only two servers) > What services do you provide from NT? > > How many FTE support NT? > > May we visit your site? > > May I include your answers in my summary to the list? > (I'll summarize what each college has.) > > What questions did I forget to ask that you would like to know > from others? > > Thanks, > Tom > > _______________________________________________________________________ > Tom Aldrich Director, Academic Computing and Desktop Services > Office of Information Systems > U. of Puget Sound, Tacoma, WA, 98416,USA > email: aldrich@ups.edu, Work Phone: (206)756-3479 > > > > From pietrasp at elwha.evergreen.edu Tue May 13 11:41:22 1997 From: pietrasp at elwha.evergreen.edu (Pete Pietras) Date: Thu Oct 5 10:00:19 2006 Subject: Lab Security Software (fwd) Message-ID: This is a comment from one of my staff: David Metzler Please revise and forward..... ------------------------- Here's the long and the short of what we're doing. Basically, we had the same difficulties in the past regarding people changing settings, installing their own software, and generally messing up the hard disks of our machines. We first started looking for solutions when we were running Windows For Workgroups. Back then we basically maintained our own copy of a system on our NT server. When people would muck up the systems so badly that they could not be used, we would boot from a floppy system that reformatted the hard drive, then connected to the network, downloaded a fresh copy of the system. Our student technical consultants would then manually alter machine specific settings such as machine name, IP address, etc. During the worst of it, we performed this process about three to four times per week on various machines in our lab. Now as you may know, we have an advanced computing lab (the ACC) and we made the decision (for other reasons) to go to NT Workstation on these systems. We originally went with 3.5.1, but are in the process now of upgrading to 4.0. Rather than installing these systems with a FAT file system, we partitioned each drive into two partitions. The primary boot partition was formatted with NTFS and we went through our base system after it was installed, setting file system security so that our domain users could not alter these files. The FAT file partition was used as a general scratch space that any user could use to temporarily save files. We also implemented mandatory profiles for the guest accounts that we created (we didn't use NT's guest accounts for this purpose), to make sure that users could not modify our standard look and feel. Doing these two things, brought the number of times we had to reload (or reinstall) a system down to once or twice per quarter! Some quarters we never had to reload a system! I've read that the profiling mechanism works for Windows 95, although I don't know how well. Technically you should be able to create a mandatory profiles for Windows 95 users in an NT domain. I've never tried this though, and furthermore, it won't solve the problem of people messing up your hard drive. You might want to consider using NT 4.0 instead of Windows 95, if there are no hardware or software compatibility problems in doing that. The only caveat that I would add to that is that we still have yet to figure out how to efficiently propagate system configurations that use NTFS as the primary file systems. We used CPS on 3.5.1, but as we migrate to 4.0, we're having to reexamine the problem (CPS is no longer supported). You can bet that we'll be examining R-Dist. (thanks Daniel) Good Luck... Dave >---------- >From: Pete Pietras[SMTP:pietrasp] >Sent: Wednesday, May 07, 1997 8:27 PM >To: David Metzler >Subject: Lab Security Software (fwd) > >What are we using or doing? > >pete > > >---------- Forwarded message ---------- >Date: Tue, 29 Apr 1997 09:51:39 -0700 >From: Dave Votaw >To: Multiple recipients of list >Subject: Lab Security Software > >We have a small lab of Pentium systems, running Windows 95, attached to a >Windows NT 3.51 server. We need to find some software to protect the >systems in the lab against users who will mess with system software and >applications, change the settings, leave their files on the hard drive, >and that sort of thing. > >What software do you use/recommend for this purpose? It'd be nice to >find something that could also be used to download a standard >configuration to any lab machine. > >Thanks for any recommendations you can make. > >--Dave > >--------------------------------------------------------------- >Dave Votaw (dvotaw@georgefox.edu) (503)538-8383 ext. 2571 >Dir. Computer Services George Fox University > > > From aldrich at ups.edu Thu May 15 10:01:06 1997 From: aldrich at ups.edu (Tom Aldrich) Date: Thu Oct 5 10:00:19 2006 Subject: NT Message-ID: I've compiled all the responses to my NT questions that have come to me, but am waiting on a couple of schools before I send out the results. For those that have responded so far, please tell me if you would *not* like me to include your name as a contact for a site visit in case another school wants to visit. For those that have not sent me results, please try to get them to me this week if possible. If you don't use NT, then just ship me back a message to that effect. I'll also summarize the additional questions that arose. Some of these are discussion questions, and so may best be put to the nw-heat list or to an NT list if we feel that would be useful. Thanks. Tom From aldrich at ups.edu Mon May 19 16:45:11 1997 From: aldrich at ups.edu (Tom Aldrich) Date: Thu Oct 5 10:00:19 2006 Subject: NT Message-ID: All, Please find attached a BinHex'd Win Word 2.0 format compilation of the NT questions. If this doesn't work, just holler and I'll ship it out as a plain text email message. I used everyone's response word-for-word, more or less. Hope this helps others; it's helped us. Here are the additional questions that arose. Some of these questions, such as Dave's, might fit into a table format. Others, such as Peter's, might best be posted to either the NW-HEAT list or to on of NW-HEAT's select lists. Do we still have one for network management? Tom Dave Tindall: Do others use "NT profiles" and "NT policies" to secure workstation systems? How do you many "guest accounts"? Has anyone really tried to implement SMS to manage workstations and servers? Has anyone "automated" NT Account creation and maintenance (like many of use have done with Unix type accounts)? Bill Nelson: Licensing. Per seat?, per server? do we REALLY understand how it all works? ;-) Peter Greco: How do your plans for the near term include NT? What about the next 3 years? Phil Sheehan: (Paraphrase:) How do folks handle security, especially in conjunction with a firewall? Tom Aldrich: Has anyone migrated to NT from Novell? What did NT offer Novell could not? Are you satisfied with the move? Thanks. Tom -------------- next part -------------- A non-text attachment was scrubbed... Name: NT_1.doc Type: application/mac-binhex40 Size: 30334 bytes Desc: not available Url : http://lists.nw-heat.org/pipermail/nw-heat/attachments/19970519/786a92d5/NT_1.hqx From aldrich at ups.edu Mon May 19 16:49:21 1997 From: aldrich at ups.edu (Tom Aldrich) Date: Thu Oct 5 10:00:19 2006 Subject: NT Message-ID: All, Hopefully the NT compilation is of use to some of you. I'd like to compile similar results for Novell. Please respond to me and I will post summary to list. Novell: Do you use Novell? (If yes, continue; else stop.) Do you centralize or distribute servers? What services do you provide from Novell? How many FTE(staff) support Novell? May we visit your site? Are you considering a switch to NT? Why? May I include your answers in my summary to the list? (I'll summarize what each college has.) What questions did I forget to ask that you would like to know from others? Again, thanks to all that took the time to do the NT survey, and I look forward to the returns on this one. Thanks, Tom _______________________________________________________________________ Tom Aldrich Director, Academic Computing and Desktop Services Office of Information Systems U. of Puget Sound, Tacoma, WA, 98416,USA email: aldrich@ups.edu, Work Phone: (206)756-3479 From kpitter at willamette.edu Mon May 19 15:55:10 1997 From: kpitter at willamette.edu (Keiko Pitter) Date: Thu Oct 5 10:00:19 2006 Subject: NT In-Reply-To: Message-ID: --> Keiko On Mon, 19 May 1997, Tom Aldrich wrote: > All, > > Hopefully the NT compilation is of use to some of you. I'd like to compile > similar results for Novell. Please respond to me and I will post summary > to list. > > Novell: > Do you use Novell? (If yes, continue; else stop.) > > Do you centralize or distribute servers? > > What services do you provide from Novell? > > How many FTE(staff) support Novell? > > May we visit your site? > > Are you considering a switch to NT? Why? > > May I include your answers in my summary to the list? > (I'll summarize what each college has.) > > What questions did I forget to ask that you would like to know > from others? > > Again, thanks to all that took the time to do the NT survey, and I look > forward to the returns on this one. > > Thanks, > Tom > > _______________________________________________________________________ > Tom Aldrich Director, Academic Computing and Desktop Services > Office of Information Systems > U. of Puget Sound, Tacoma, WA, 98416,USA > email: aldrich@ups.edu, Work Phone: (206)756-3479 > > > > From Marianne.Colgrove at directory.Reed.EDU Tue May 20 09:05:21 1997 From: Marianne.Colgrove at directory.Reed.EDU (Marianne Colgrove) Date: Thu Oct 5 10:00:19 2006 Subject: NT Message-ID: <3257414@isis.Reed.EDU> --- You wrote: Do you use Novell? --- end of quote --- Nope Marianne mcolgrove@reed.edu From rtanner at linfield.edu Tue May 20 09:25:26 1997 From: rtanner at linfield.edu (Rob Tanner) Date: Thu Oct 5 10:00:19 2006 Subject: Power Meters for Fiber Testing Message-ID: Hi! I'm in a bit of a quandry. I need to get a power meter/light source and microscope to test fibers. In the catalogues I have, I found two manufacturers that make meters within the department's price range, Noyes and Meson. The readings on Noyes meters, so I hear, will fluctuate, and that can be a problem when looking at fibers that are just in spec (causing one to misdiagnose a problem). Meson I have no information about. What are other people using? I'm looking for a meter/light source kit in the $1500 to $1600 range, and a scope in the $500 range. Any suggestions? Thanks, Rob Tanner _ _ _ _ _ _ _ _ _ _ /\_\_\_\_\ /\_\ /\_\_\_\_\_\ /\/_/_/_/_/ /\/_/ \/_/_/_/_/_/ QUIDQUID LATINE DICTUM SIT, /\/_/__\/_/ __ /\/_/ /\/_/ PROFUNDUM VIDITUR /\/_/_/_/_/ /\_\ /\/_/ /\/_/ /\/_/ \/_/ /\/_/_/\/_/ /\/_/ (Whatever is said in Latin \/_/ \/_/ \/_/_/_/_/ \/_/ sounds profound) Rob Tanner Manager of Systems and Communications Linfield College, McMinnville OR (503) 434-2558 From bnelson at willamette.edu Tue May 20 09:40:13 1997 From: bnelson at willamette.edu (Bill Nelson (TIUA)) Date: Thu Oct 5 10:00:19 2006 Subject: Novell In-Reply-To: <3257414@isis.Reed.EDU> Message-ID: Not in my lifetime. ;-) BN _____________________________________________________________________ Bill Nelson Tokyo International University of America P O Box 14040 Salem, OR, USA 97309 bnelson@willamette.edu On Tue, 20 May 1997, Marianne Colgrove wrote: > --- You wrote: > Do you use Novell? > --- end of quote --- > > Nope > > Marianne > mcolgrove@reed.edu > From aldrich at ups.edu Fri May 23 12:22:03 1997 From: aldrich at ups.edu (Tom Aldrich) Date: Thu Oct 5 10:00:19 2006 Subject: Survey on Novell Message-ID: To All, A quick update on the Novell survey: 4 responses so far, 3 don't use at all, 1 trying to phase out. Thanks to those who responded! To those who did not respond, I mislabeled the subject as NT, so some of you may have dumped the message. Here it is again: Tom > All, > > Hopefully the NT compilation is of use to some of you. I'd like to compile > similar results for Novell. Please respond to me and I will post summary > to list. > > Novell: > Do you use Novell? (If yes, continue; else stop.) > > Do you centralize or distribute servers? > > What services do you provide from Novell? > > How many FTE(staff) support Novell? > > May we visit your site? > > Are you considering a switch to NT? Why? > > May I include your answers in my summary to the list? > (I'll summarize what each college has.) > > What questions did I forget to ask that you would like to know > from others? > > Again, thanks to all that took the time to do the NT survey, and I look > forward to the returns on this one. > > Thanks, > Tom From SKOMSKY at shuttle.admcs.wwu.edu Fri May 23 11:34:00 1997 From: SKOMSKY at shuttle.admcs.wwu.edu (Susan Komsky) Date: Thu Oct 5 10:00:19 2006 Subject: Survey on Novell Message-ID: <3385E4BC@shuttle.admcs.wwu.edu> Here goes for WWU: Do you use Novell? (If yes, continue; else stop.) > Yes > Do you centralize or distribute servers? > Both, central servers for labs, users in depts who don't want to manage own servers and distributed servers in several colleges, depts, and areas > What services do you provide from Novell? > email, schedules, file sharing, print sharing, remote application launcher, Banner, software for student labs > How many FTE(staff) support Novell? > centrally: 1 systems programmer + hiring another for "admin" type stuff, one full-time support person for student labs distributed: hard to tell but usually takes one FTE per server or set of servers (some colleges have multiple servers) > May we visit your site? > of course > Are you considering a switch to NT? Why? > We use NT for some things (Web, MS-Exchange) -- probably will continue in both environments (+Unix) depending on what we're trying to do and which is best platform for it > May I include your answers in my summary to the list? sure > (I'll summarize what each college has.) > > What questions did I forget to ask that you would like to know > from others? Hope this is useful. Sue ---------- From: nw-heat To: Multiple recipients of list Subject: Survey on Novell Date: Friday, May 23, 1997 11:23AM To All, A quick update on the Novell survey: 4 responses so far, 3 don't use at all, 1 trying to phase out. Thanks to those who responded! To those who did not respond, I mislabeled the subject as NT, so some of you may have dumped the message. Here it is again: Tom > All, > > Hopefully the NT compilation is of use to some of you. I'd like to compile > similar results for Novell. Please respond to me and I will post summary > to list. > > Novell: > Do you use Novell? (If yes, continue; else stop.) > > Do you centralize or distribute servers? > > What services do you provide from Novell? > > How many FTE(staff) support Novell? > > May we visit your site? > > Are you considering a switch to NT? Why? > > May I include your answers in my summary to the list? > (I'll summarize what each college has.) > > What questions did I forget to ask that you would like to know > from others? > > Again, thanks to all that took the time to do the NT survey, and I look > forward to the returns on this one. > > Thanks, > Tom From kpitter at willamette.edu Mon May 26 20:10:06 1997 From: kpitter at willamette.edu (Keiko Pitter) Date: Thu Oct 5 10:00:19 2006 Subject: need your input in setting priorities Message-ID: Hi folks Hopefull the academic year is winding down for you, and if your institution is like Willamette, you are gearing up for all those summer projects. Ours is filled with Windows 95/Office 97 upgrades, construction projects and a lot of faculty trainin. NW-HEAT Board is trying to schedule some kind of training/development meeting for either late summer or fall. In doing so, we need your input to determine the content. Listed below are some topics that were identified during the spring meeting. Could you please take a moment to tell us YOUR priority/preference for the next development workshop? And if you submitted the topic, you can tell me in more detail the kind of information you were hoping to gain. Please respond before June 5. thanks in advance. Keiko Pitter ************* Indicate priority for the following: _____ Data Warehousing _____ Access & Security _____ Routing _____ Curriculum Design _____ Keeping Network Statistics _____ Others (describe):________________________ Any other comments: From bnelson at willamette.edu Tue May 27 14:23:42 1997 From: bnelson at willamette.edu (Bill Nelson (TIUA)) Date: Thu Oct 5 10:00:19 2006 Subject: need your input in setting priorities In-Reply-To: Message-ID: _____________________________________________________________________ Bill Nelson Tokyo International University of America P O Box 14040 Salem, OR, USA 97309 bnelson@willamette.edu On Mon, 26 May 1997, Keiko Pitter wrote: > > Hi folks > > Hopefull the academic year is winding down for you, and if your > institution is like Willamette, you are gearing up for all those summer > projects. Ours is filled with Windows 95/Office 97 upgrades, > construction projects and a lot of faculty trainin. > > NW-HEAT Board is trying to schedule some kind of training/development > meeting for either late summer or fall. In doing so, we need your input > to determine the content. > > Listed below are some topics that were identified during the spring meeting. > Could you please take a moment to tell us YOUR priority/preference for > the next development workshop? And if you submitted the topic, you can > tell me in more detail the kind of information you were hoping to gain. > > Please respond before June 5. thanks in advance. > > Keiko Pitter > > ************* > > > Indicate priority for the following: > > __5___ Data Warehousing > __1___ Access & Security > __4___ Routing > __2___ Curriculum Design > __3___ Keeping Network Statistics > _____ Others (describe):________________________ > > Any other comments: > Thanks! BN From pietrasp at elwha.evergreen.edu Fri May 30 13:59:54 1997 From: pietrasp at elwha.evergreen.edu (Pete Pietras) Date: Thu Oct 5 10:00:19 2006 Subject: Position Available: Info Tech Consultant II at Evegreen State Coll Message-ID: Thought you might like to know about this:: Position Vacancy Position: Information Technology Consultant II, THE EVERGREEN STATE COLLEGE POSITION PURPOSE: Positions in this class work at providing hardware, software and network connectivity support to staff and faculty computer users. This support is delivered via telephone at a Support Center and at the user site. Persons in this position work at configuring and installing new and existing computers as well as connecting pc's to the campus network. Persons in this position also provide programming and systems support for client/server computer applications. NATURE AND SCOPE: This position reports to the Computer Consultant II in Administrative Computing and will rely on additional support from the systems staff. The position requires knowledge of a wide variety of computer platforms and access to resources. Typical activities are: answering the Support Center telephone, providing immediate answers for users, or consulting with senior analysts on complex technical problems; loading required software on new or existing computers prior to installation; installing computers and peripherals (printers, modems) and making the appropriate connections for the user to communicate with their assigned resources (campus network, DEC computer, Intemet). Write and maintain interfaces to administrative computer systems from client/server computer applications. Contact: The Evergreen State College Human Resource Services, Library 3238, The Evergreen State College, Olympia, WA 98505; telephone (360) 866-6000, ext. 6361. From mextine at crc.stmartin.edu Fri May 30 07:26:08 1997 From: mextine at crc.stmartin.edu (Michael W. Extine) Date: Thu Oct 5 10:00:19 2006 Subject: Amazing low rates for U.S. West as ISP?? Message-ID: <1674E966DEC@crc.stmartin.edu> Saint Martin's College currently uses U.S. West who provides us a fractional T1 (256K) line at $257/month and NorthWest Nexus who is our ISP and charges $550 per month. We have been very happy with the service and are going to upgrade to a full T1 line. I was very surprised at the offer made to us by U.S. West for ISP services. They offer us a 50% discount plus 2-3 free months per year. U.S. West is offering us a T1 line at rates of $366.50 per month with a special rate of $339.01 if we sign a 3 year contract. This is not any sort of "special" rate. U.S. West's ISP service charges are $500 per month wtih June 15th to August 15th free of charge. If we sign a 3 year contract they'll reduce the rate to $450/month and include 1 more free month every year. This works out to either $5,000 or $4,050 per year. Since we already have a fractional T1 line in place they will also waive the usual $750 installation fee. As far as I know, the only difference between our current NW Nexus services and what you get from Northwest Net is that Northwest Net includes a router in their ~$20,000 annual fee. So far, it seems that U.S. West is offering more-or-less the same level of service as we are currently getting. There'll still be free phone support. I imagine that the quality of support will be lower and we may never have such a personal level of service as we are getting from NW Nexus. However, the price U.S. West is claiming is impossible to beat! Note that I did get some conflicting information. One lower level rep said that this offer was "for schools not colleges". However, our account rep (Cindi Haboush @ 800-362-6574) is certain that this low rate does also apply to Saint Martin's College. Mike Michael W. Extine (mextine@crc.stmartin.edu) Director, Academic Computing & Networks Saint Martin's College 5300 Pacific Ave. SE Lacey, WA 98503 Tel: 360 438-4303 Fax: 360 459-4124 From aldrich at ups.edu Fri May 30 17:19:56 1997 From: aldrich at ups.edu (Tom Aldrich) Date: Thu Oct 5 10:00:19 2006 Subject: Amazing low rates for U.S. West as ISP?? Message-ID: Mike, Gosh, that's certainly a lot less than the NWNet rate if I understand this. We'll be really interested in your impressions of the service level. Keep us posted -- we're looking at adding a T1 in the future. Thanks! Tom At 2:19 PM 5/30/97, Michael W. Extine wrote: >Saint Martin's College currently uses U.S. West who provides us a >fractional T1 (256K) line at $257/month and NorthWest Nexus who is >our ISP and charges $550 per month. We have been very happy with the >service and are going to upgrade to a full T1 line. I was very >surprised at the offer made to us by U.S. West for ISP services. >They offer us a 50% discount plus 2-3 free months per year. > >U.S. West is offering us a T1 line at rates of $366.50 per month with >a special rate of $339.01 if we sign a 3 year contract. This is not >any sort of "special" rate. > >U.S. West's ISP service charges are $500 per month wtih June 15th to >August 15th free of charge. If we sign a 3 year contract they'll >reduce the rate to $450/month and include 1 more free month every >year. This works out to either $5,000 or $4,050 per year. Since we >already have a fractional T1 line in place they will also waive the >usual $750 installation fee. > >As far as I know, the only difference between our current NW Nexus >services and what you get from Northwest Net is that Northwest Net >includes a router in their ~$20,000 annual fee. So far, it seems >that U.S. West is offering more-or-less the same level of service as >we are currently getting. There'll still be free phone support. I >imagine that the quality of support will be lower and we may never >have such a personal level of service as we are getting from NW >Nexus. However, the price U.S. West is claiming is impossible to >beat! > >Note that I did get some conflicting information. One lower level >rep said that this offer was "for schools not colleges". However, >our account rep (Cindi Haboush @ 800-362-6574) is certain that this >low rate does also apply to Saint Martin's College. > >Mike > >Michael W. Extine (mextine@crc.stmartin.edu) >Director, Academic Computing & Networks >Saint Martin's College >5300 Pacific Ave. SE >Lacey, WA 98503 >Tel: 360 438-4303 Fax: 360 459-4124 From psheehan at odin.clark.edu Fri May 30 17:53:57 1997 From: psheehan at odin.clark.edu (Phil Sheehan) Date: Thu Oct 5 10:00:19 2006 Subject: NT Message-ID: > ---------- > From: Keiko Pitter[SMTP:kpitter@willamette.edu] > Reply To: nw-heat@nw-heat.org > Sent: Monday, May 19, 1997 3:57 PM > To: Phil Sheehan > Subject: Re: NT > > > > --> Keiko > > > > > On Mon, 19 May 1997, Tom Aldrich wrote: > > > All, > > > > Hopefully the NT compilation is of use to some of you. I'd like to > compile > > similar results for Novell. Please respond to me and I will post > summary > > to list. > > > > Novell: > > Do you use Novell? (If yes, continue; else stop.) > > Yes > > Do you centralize or distribute servers? > > Distributed > > What services do you provide from Novell? > > Predominately file and print services. Two CD-ROM servers. > > How many FTE(staff) support Novell? > > Part of the job for four techs. > > May we visit your site? > > Yes > > Are you considering a switch to NT? Why? > > In some cases, yes. License costs are substantially less (due to MS > Select). Also, we run a couple of application servers under NT > (Exchange and SQL server). > > May I include your answers in my summary to the list? > > (I'll summarize what each college has.) > > Yes > > What questions did I forget to ask that you would like to > know > > from others? > > > > Again, thanks to all that took the time to do the NT survey, and I > look > > forward to the returns on this one. > > > > Thanks, > > Tom > > > > > ______________________________________________________________________ > _ > > Tom Aldrich Director, Academic Computing and Desktop Services > > Office of Information Systems > > U. of Puget Sound, Tacoma, WA, 98416,USA > > email: aldrich@ups.edu, Work Phone: (206)756-3479 > > > > > > > > >