From cfeskens at willamette.edu Wed Apr 19 08:47:18 2000 From: cfeskens at willamette.edu (Casey Feskens) Date: Fri Jul 16 16:34:39 2004 Subject: nw-heat lists back online Message-ID: It looks like we've had some problems with the nw-heat listserv following some web server upgrades that we've done. The lists should be back online now, and I'll do my best to try and make them more stable. Take care, --------------------------------------------- Casey Feskens System Administrator/Network Svcs. Consultant Willamette Integrated Technology Services Willamette University, Salem, OR Phone: (503) 370-6950 Fax: (503) 375-5456 --------------------------------------------- From worleyme at plu.edu Wed Apr 19 13:53:39 2000 From: worleyme at plu.edu (Margaret Worley) Date: Fri Jul 16 16:34:39 2004 Subject: nw-heat lists back online References: Message-ID: <38FE1CD3.93ED76C7@plu.edu> Thanks Casey--I knew I asked the right person! Casey Feskens wrote: > > It looks like we've had some problems with the nw-heat listserv following > some web server upgrades that we've done. The lists should be back online > now, and I'll do my best to try and make them more stable. > > Take care, > > --------------------------------------------- > Casey Feskens > System Administrator/Network Svcs. Consultant > Willamette Integrated Technology Services > Willamette University, Salem, OR > Phone: (503) 370-6950 > Fax: (503) 375-5456 > --------------------------------------------- -- >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Margaret Worley, Director | voice: (253)535-8470 Academic/User Support | email: worleyme@plu.edu Computing and Telecommunication Services | fax: (253)536-5099 Pacific Lutheran University Tacoma, WA 98447 From worleyme at plu.edu Wed Apr 19 16:05:49 2000 From: worleyme at plu.edu (Margaret Worley) Date: Fri Jul 16 16:34:39 2004 Subject: Policy issues--info request Message-ID: <38FE3BCD.66CA9CB@plu.edu> Assuming you all have computer/network policies of sorts, would you please answer the following: 1. To what extent is the IT organization involved in enforcement, i.e., do you take initial action and refer to other authorities, do you collaborate first, etc.? 2. Who at your school enforces the policies? 3. Do other students/employees hear about policy violations and consequences? 4. Are the consequences for policy violations a deterrent for others? Thanks for the help Margaret -- >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Margaret Worley, Director | voice: (253)535-8470 Academic/User Support | email: worleyme@plu.edu Computing and Telecommunication Services | fax: (253)536-5099 Pacific Lutheran University Tacoma, WA 98447 From barnold at georgefox.edu Wed Apr 19 16:48:45 2000 From: barnold at georgefox.edu (Bruce Arnold) Date: Fri Jul 16 16:34:39 2004 Subject: Policy issues--info request Message-ID: worleyme@plu.edu writes: >Assuming you all have computer/network policies of sorts, would you >please answer the following: > >1. To what extent is the IT organization involved in enforcement, i.e., >do you take initial action and refer to other authorities, do you >collaborate first, etc.? > >2. Who at your school enforces the policies? Our Student Life people do virtually all the enforcement. We have the right to lock out accounts/access when there is a possible threat to the university's resources, but Student Life talks to the student and doles out sanctions, if any. Student Life is very receptive to hearing "our side of the story" and understanding the technology aspect of a violation. The vast majority of cases fall under the Student Code of Conduct anyway (i.e. harassment is harassment and damage/vandalism is damage/vandalism, no matter which medium is used). > >3. Do other students/employees hear about policy violations and >consequences? Rarely. > >4. Are the consequences for policy violations a deterrent for others? Not that I've noticed. I get to "overhear" a fair amount of student discussion on this topic. I've never heard anyone mention another person's sanctions or feeling deterred because of them. On the other hand, we have very few problems here in the first place (thank God) so there's not a lot on which to base an answer. ----- Brother Bruce :) Bruce Arnold Technology Agent George Fox University (503) 554-2578 FAX (503) 554-3589 From rellis at ups.edu Wed Apr 19 16:55:41 2000 From: rellis at ups.edu (Raney Ellis) Date: Fri Jul 16 16:34:39 2004 Subject: Policy issues--info request References: <38FE3BCD.66CA9CB@plu.edu> Message-ID: <38FE4772.F4D27C43@ups.edu> Hi... Margaret Worley wrote: > Assuming you all have computer/network policies of sorts, would you > please answer the following: > > 1. To what extent is the IT organization involved in enforcement, i.e., > do you take initial action and refer to other authorities, do you > collaborate first, etc.? Suppose we discover, or have brought to our attention, a potential violation of our AUP. Assuming that it is a credible report, we turn off the user's port or disable their email account, or take other appropriate action. This gets their attention, and they contact us to see what happened. Then we talk with them to do an initial assessment of the situation. Often, it's a matter of education about the consequences of their actions (which are sometimes naive). > 2. Who at your school enforces the policies? We refer for prosecution to the appropriate, already-established judicial process. There's one for students, a disciplinary procedure for staff, and there's probably something for faculty also, but we haven't had to go there yet. > 3. Do other students/employees hear about policy violations and > consequences? Depends. There is no doubt a rather effective grapevine. But we haven't installed stocks in the quad. ;-)> > 4. Are the consequences for policy violations a deterrent for others? Boy, I hope so. But I don't have any data. Raney Ellis From brownp at ucs.orst.edu Wed Apr 19 19:14:35 2000 From: brownp at ucs.orst.edu (Phillip Brown) Date: Fri Jul 16 16:34:39 2004 Subject: computer furniture Message-ID: This a response to a question asked last month, that I could not get delivered. May no longer be useful... ---------- Forwarded message ---------- Date: Wed, 22 Mar 2000 10:50:14 -0800 (PST) From: Phillip Brown To: Multiple recipients of list Subject: Re: computer furniture Many years ago, when Oregon State was first setting up some of our open lab/classrooms, we worked with a local cabinet shop to build workstations to our specifications. After several years and remodels, we still find it a cost effective solution. They are high density fiber board with Formica(tm) or similar surfaces. They are built as individual units screwed together in rows. (We have had various designs over the years with shelves [above the work surface and below] and enclosures.) Our Physical Plant electricians have run conduit(?) with channels for network and power through cutouts in the units to connect them. The company is Applegate Cabinetry (Dan Mallory) 1435 SW 53rd St Corvallis, OR 97333-2631 541-753-3380 Phil === Phillip Brown Internet: brownp@ucs.orst.edu or Administrative Computing Phillip.Brown@orst.edu Information Services Telephone: (541) 737-3434 Oregon State University Fax: (541) 737-4484 Corvallis, OR 97331-5202 On Tue, 21 Mar 2000, Bill Nelson wrote: > We're in need of some advice on choosing computer desks/furniture for a > new study center. We are putting in a learning resource center type > computer area which we anticipate will be used partly as a teaching > classroom, partly as open lab, and partly for small groups working > together on projects on the computers. Power and network will probably be > provided by floor-to-ceiling poles at various locations. > > Can you sage technology counsellors give us some advice for choosing the > computer desks/furniture. What works good and what doesn't in what types > of situations? I guess we should consider things like cable management, > flexibility of arranging the furniture should we need to reconfigure in > the future, ability of the faculty member to see the students, flexibility > of area to put the CPU unit (big 'uns, little 'uns), etc. Specifically, > has anyone used furniture which has the monitor either partially or fully > recessed into the desktop? From PietrasP at evergreen.edu Thu Apr 20 07:33:45 2000 From: PietrasP at evergreen.edu (Pietras, Julian) Date: Fri Jul 16 16:34:39 2004 Subject: Policy issues--info request Message-ID: > Subject: Policy issues--info request > > Assuming you all have computer/network policies of sorts, would you > please answer the following: > > 1. To what extent is the IT organization involved in enforcement, i.e., > do you take initial action and refer to other authorities, do you > collaborate first, etc.? ===> We have a general policies and are working with the Attorney general's office on an acceptable use policy. As issues or complaints come to our attention we take action. In most cases a simple contact with the student, faculty or staff and an informative discussion is all it takes. If not we refer to the campus grievance officer, appropriate unit or department head, or Deans. > 2. Who at your school enforces the policies? Policies are "enforced" by unit heads, grievance officers, and academic Deans. > 3. Do other students/employees hear about policy violations and > consequences? We do not publicize results of policy violations. perhaps there is a grapevine. > 4. Are the consequences for policy violations a deterrent for others? I believe that they are. More importantly discussions with faculty programs, students, and campus unit heads is both informative and educational. This may be a better deterrent. > Thanks for the help > Margaret > > > -- > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< > Margaret Worley, Director | voice: (253)535-8470 > Academic/User Support | email: worleyme@plu.edu > Computing and Telecommunication Services | fax: (253)536-5099 > Pacific Lutheran University > Tacoma, WA 98447 > From ingerman at lclark.edu Thu Apr 20 08:35:06 2000 From: ingerman at lclark.edu (Bret Ingerman) Date: Fri Jul 16 16:34:39 2004 Subject: Policy issues--info request In-Reply-To: <38FE3BCD.66CA9CB@plu.edu> References: <38FE3BCD.66CA9CB@plu.edu> Message-ID: Margaret: > >1. To what extent is the IT organization involved in enforcement, i.e., >do you take initial action and refer to other authorities, do you >collaborate first, etc.? We refer all problems to wither the appropriate student conduct authority for students, Human Resources for staff, and the appropriate dean for faculty. > >2. Who at your school enforces the policies? Well...abuses are typically reported to me, and I then see what I can do initially. If it looks like a bigger issue, or a more serious problem, I forward it as stated above. I have also been asked to testify at student honor boards about abuses of policies. >3. Do other students/employees hear about policy violations and >consequences? They do to the extent that the various other campus groups publish their findings. We do not advertise problems and resolutions. >4. Are the consequences for policy violations a deterrent for others? Good question. I wish I knew. But, thankfully, there are not many violations that require more than an email message from me. One thing that I do always require is some response from the party I am contacting, and, if appropriate, an apology to the affected parties. --Bret ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Bret Ingerman e-mail: ingerman@lclark.edu Assistant Vice President for phone: 503-768-7227 Information Technology fax: 503-768-7228 Lewis & Clark College 0615 S.W. Palatine Hill Road Portland, OR 97219-7899 USA ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ From irvw at linfield.edu Thu Apr 20 09:52:47 2000 From: irvw at linfield.edu (Irv Wiswall) Date: Fri Jul 16 16:34:39 2004 Subject: Policy issues--info request In-Reply-To: <38FE3BCD.66CA9CB@plu.edu> Message-ID: <405091.3165213167@[10.171.200.11]> Other than violations of "no food or drink in the lab", and "don't share your password" we have very few violations. More accurately I suppose I should add, "that come to our attention". Normal procedure is to treat violations as a "teachable moments". If the teachable moment fails to take, or if the incident is severe (death threats, stupidity of Darwinian proportion), I talk to the appropriate VP/Dean and collaborate with them on what ever action they initiate. In the 7 or 8 years that I've been here I've only had to escalate beyond the chatting stage 4 times, 3 with students (two of those were incidents that happened in labs but other than that had no IT component) and once with a faculty member (remember Darwin? he's not here anymore. ... The faculty member, not Darwin, silly.) As an oustlander from New York I figure low violation rate had more to do with fact most of our students are from Oregon, Washington and Hawaii, land of terminal politness (give or take Microsoft), than deterance due to my policies, but hey! I'll take the credit; I'm from NY, remember? -Irv PS Those four nasty people that needed more than a chat? one was from Manila, one from Moscow, one was from the midwest but though he'd been abducted by aliens as a teenager. The last one I never met, but it turned out that he was being obnoxious to a weekend instructor who was being a butt himself. -Irv --On Wednesday, April 19, 2000 4:35 PM -0700 Margaret Worley wrote: > Assuming you all have computer/network policies of sorts, would you > please answer the following: > > 1. To what extent is the IT organization involved in enforcement, i.e., > do you take initial action and refer to other authorities, do you > collaborate first, etc.? > > 2. Who at your school enforces the policies? > > 3. Do other students/employees hear about policy violations and > consequences? > > 4. Are the consequences for policy violations a deterrent for others? > > Thanks for the help > Margaret > > > -- >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< > Margaret Worley, Director | voice: (253)535-8470 > Academic/User Support | email: worleyme@plu.edu > Computing and Telecommunication Services | fax: (253)536-5099 > Pacific Lutheran University > Tacoma, WA 98447 From worleyme at plu.edu Thu Apr 20 14:53:48 2000 From: worleyme at plu.edu (Margaret Worley) Date: Fri Jul 16 16:34:39 2004 Subject: Student identifiers Message-ID: <38FF7C6C.D8964B4E@plu.edu> I had so much fun with some of the responses from my last request for info, I thought I would try another question. What does your school use for a student identifier? --Social Security number --random generated number --other:_________________ Do employees have a different identifier? If yes, what kind of identifier? If your students have school ID cards, does this identifier appear on the card? If you use Social Security numbers, have there been any concerns/complaints expressed regarding security of the individual's information? Thanks in advance for responses and a special thanks to those who answered my policy questions. Margaret -- >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Margaret Worley, Director | voice: (253)535-8470 Academic/User Support | email: worleyme@plu.edu Computing and Telecommunication Services | fax: (253)536-5099 Pacific Lutheran University Tacoma, WA 98447 From JYoung at cascade.edu Thu Apr 20 17:09:30 2000 From: JYoung at cascade.edu (Young, Jimmy) Date: Fri Jul 16 16:34:39 2004 Subject: Student identifiers Message-ID: <998E425950C6D311A87A00902740AD91064B@www.cascade.edu> Hi Margaret, What does your school use for a student identifier? >We use the number assigned by our Administrative Application (Datatel) in order to avoid "Big Brother", "invasion of privacy", and security issues. Do employees have a different identifier? If yes, what kind of identifier? >Same identifier for employees; Datatel automatically assigns a seven digit number to employees and students alike. If your students have school ID cards, does this identifier appear on the card? >It does appear on the card in case of equipment failure, i.e. If the Library's scanner won't scan the bar code from ID card, the library staff can still key it in manually. If you use Social Security numbers, have there been any concerns/complaints expressed regarding security of the individual's information? >We just avoid the problem. I thought we might get complaints from those who would rather use SS#'s, but we didn't hear from anyone. Jimmy Young Director of Information Technology Cascade College Portland, OR (503) 257-1252 From aldrich at ups.edu Fri Apr 21 09:26:41 2000 From: aldrich at ups.edu (Tom Aldrich) Date: Fri Jul 16 16:34:39 2004 Subject: wireless experiences Message-ID: All, Anybody have experience with Apple's wireless offerings? CISCO's? Success or failure stories most welcome. I know there's a session at NWACC, but I'm in search of answers in advance of NWACC. Thanks! Tom From ingerman at lclark.edu Fri Apr 21 11:22:35 2000 From: ingerman at lclark.edu (Bret Ingerman) Date: Fri Jul 16 16:34:39 2004 Subject: wireless experiences In-Reply-To: References: Message-ID: Tom: What are you interested in? I have been using an airport wireless net at home for about 2 months, and we are about to start to deploy some wireless on campus and have been planning larger deployments (as part of upcoming construction projects). --Bret >All, > >Anybody have experience with Apple's wireless offerings? CISCO's? Success >or failure stories most welcome. I know there's a session at NWACC, but >I'm in search of answers in advance of NWACC. > >Thanks! >Tom ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Bret Ingerman e-mail: ingerman@lclark.edu Assistant Vice President for phone: 503-768-7227 Information Technology fax: 503-768-7228 Lewis & Clark College 0615 S.W. Palatine Hill Road Portland, OR 97219-7899 USA ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ From schlick at reed.edu Fri Apr 21 11:35:58 2000 From: schlick at reed.edu (Gary G Schlickeiser) Date: Fri Jul 16 16:34:39 2004 Subject: wireless experiences In-Reply-To: Message-ID: On Fri, 21 Apr 2000, Tom Aldrich wrote: > Anybody have experience with Apple's wireless offerings? CISCO's? Success > or failure stories most welcome. I know there's a session at NWACC, but > I'm in search of answers in advance of NWACC. We did a wireless study here last summer with the Lucent equipment and have experimented some with the Apple offering. We have not deployed any equiment, but are consideering it for several locations and applications. The Lecent equipment worked well for both Macintosh and Windows laptops. We also used a wireless to ethernet converter box to connect a Mac. G3 to the network. This also worked well. Connections were stable up to about 200 meters depending on buildings between you and the access point. And connections came back up when they dropped for some reason, i.e. a truck pulling up in front of the building housing the access point while I was accessing the network on the front lawn. The software was easy to install and configure. The computers were able to get IP addresses from the DHCP server. The Apple airport also works well but has a smaller coverage area. Gary Schlickeiser Reed College Director, Networking and Technical Services From aldrich at ups.edu Fri Apr 21 16:31:40 2000 From: aldrich at ups.edu (Tom Aldrich) Date: Fri Jul 16 16:34:39 2004 Subject: wireless experiences In-Reply-To: Message-ID: Bret, We're just looking into this as an option in a chemistry lab, situated one floor above an NMR, to network 10 laptops out on the lab benches - possibly for, say, 20 laptops in some classroom in the future. Thanks, Tom At 12:21 PM -0700 4/21/00, Bret Ingerman wrote: >Tom: > > What are you interested in? I have been using an airport wireless >net at home for about 2 months, and we are about to start to deploy >some wireless on campus and have been planning larger deployments (as >part of upcoming construction projects). > > --Bret > >>All, >> >>Anybody have experience with Apple's wireless offerings? CISCO's? Success >>or failure stories most welcome. I know there's a session at NWACC, but >>I'm in search of answers in advance of NWACC. >> >>Thanks! >>Tom > > >~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >Bret Ingerman e-mail: ingerman@lclark.edu >Assistant Vice President for phone: 503-768-7227 >Information Technology fax: 503-768-7228 >Lewis & Clark College >0615 S.W. Palatine Hill Road >Portland, OR 97219-7899 >USA >~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ From callissb at whitman.edu Mon Apr 24 17:25:03 2000 From: callissb at whitman.edu (Shannon Callister) Date: Fri Jul 16 16:34:39 2004 Subject: FW: Policy issues--info request Message-ID: Interesting you should ask! At Whitman, we are in the very final stage of some major policy overhauls and additions, and we're now waiting for final faculty approval on a new AUP, Privacy policy, and 'Accounts' policy. We have some old, inadequate policies in place, but this will be the first time we have a fully appropriate structure. So, my responses below are based on what the *new* structure would provide... -----Original Message----- Margaret Worley wrote: > Assuming you all have computer/network policies of sorts, would you > please answer the following: > > 1. To what extent is the IT organization involved in enforcement, i.e., > do you take initial action and refer to other authorities, do you > collaborate first, etc.? Based on our final policy proposal, this would depend on the type of issue/behavior. Within prescribed parameters, our IT organization would act immediately, without collaboration, in cases where the performance or integrity of the network or College resources is compromised, or in cases where we are contacted with a complaint of a legal infraction (such as a copyright complaint). In some cases, IT would contact the user initially about the problem, to explain the problem with the expectation of gaining the user's cooperation. In repeat cases, a formal warning could be placed in the user's College record (the user can appeal that action). Aside from that, an issue would typically be referred to another authority (the appropriate Dean) for a decision. > 2. Who at your school enforces the policies? We refer conduct issues to appropriate, established College authorities. For example, student conduct issues are referred to the Dean of Students, faculty to the Dean of Faculty. Additionally, there are some conduct areas for which other established procedures for dealing with violations exists (such as our sexual harrassment policy). > 3. Do other students/employees hear about policy violations and > consequences? This is a small town, and a very small campus. Though we have had very few problems over the years, word spread very quickly about the couple we have had. > 4. Are the consequences for policy violations a deterrent for others? IMHO, it depends on the type of person. I think the vast majority of people conduct themselves appropriately because they feel it's just the right thing to do. For these people, the policies simply explain things to them, so they understand issues about which they might not otherwise be aware. The remaining few folks, who push the envelope to see what they can get away with, will probably continue to do so, so for these people I hope the promise of consequences for their actions will make them think harder before taking a wrong step -- at the very least, I hope the fear of getting caught (and the news of others who may have gotten caught) will act as somewhat of a deterrent. We have been working for some time to update and get all the appropriate policy structure in place, and it's only just now being finalized, so we'll have to wait and see how it shakes out. Shannon Shannon Callister Whitman College From cfeskens at willamette.edu Thu Apr 27 14:40:16 2000 From: cfeskens at willamette.edu (Casey Feskens) Date: Fri Jul 16 16:34:39 2004 Subject: tape backup solutions Message-ID: We are currently considering a small library/autoloader to replace the three 8mm tape drives we have attached to several of our servers. We are currently considering low-end (below $15K) DLT solutions, with the possibility of AIT. What are people out there using? Are you happy with your current solutions? Do you use proprietary software to perform backups over the network. What security precautions are in place? Has anyone been using AIT or compared it to DLT, and what did you find? Thanks for your assistance, --------------------------------------------- Casey Feskens System Administrator/Network Svcs. Consultant Willamette Integrated Technology Services Willamette University, Salem, OR Phone: (503) 370-6950 Fax: (503) 375-5456 --------------------------------------------- From cfeskens at willamette.edu Wed Apr 19 08:47:18 2000 From: cfeskens at willamette.edu (Casey Feskens) Date: Thu Oct 5 10:00:21 2006 Subject: nw-heat lists back online Message-ID: It looks like we've had some problems with the nw-heat listserv following some web server upgrades that we've done. The lists should be back online now, and I'll do my best to try and make them more stable. Take care, --------------------------------------------- Casey Feskens System Administrator/Network Svcs. Consultant Willamette Integrated Technology Services Willamette University, Salem, OR Phone: (503) 370-6950 Fax: (503) 375-5456 --------------------------------------------- From worleyme at plu.edu Wed Apr 19 13:53:39 2000 From: worleyme at plu.edu (Margaret Worley) Date: Thu Oct 5 10:00:21 2006 Subject: nw-heat lists back online References: Message-ID: <38FE1CD3.93ED76C7@plu.edu> Thanks Casey--I knew I asked the right person! Casey Feskens wrote: > > It looks like we've had some problems with the nw-heat listserv following > some web server upgrades that we've done. The lists should be back online > now, and I'll do my best to try and make them more stable. > > Take care, > > --------------------------------------------- > Casey Feskens > System Administrator/Network Svcs. Consultant > Willamette Integrated Technology Services > Willamette University, Salem, OR > Phone: (503) 370-6950 > Fax: (503) 375-5456 > --------------------------------------------- -- >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Margaret Worley, Director | voice: (253)535-8470 Academic/User Support | email: worleyme@plu.edu Computing and Telecommunication Services | fax: (253)536-5099 Pacific Lutheran University Tacoma, WA 98447 From worleyme at plu.edu Wed Apr 19 16:05:49 2000 From: worleyme at plu.edu (Margaret Worley) Date: Thu Oct 5 10:00:21 2006 Subject: Policy issues--info request Message-ID: <38FE3BCD.66CA9CB@plu.edu> Assuming you all have computer/network policies of sorts, would you please answer the following: 1. To what extent is the IT organization involved in enforcement, i.e., do you take initial action and refer to other authorities, do you collaborate first, etc.? 2. Who at your school enforces the policies? 3. Do other students/employees hear about policy violations and consequences? 4. Are the consequences for policy violations a deterrent for others? Thanks for the help Margaret -- >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Margaret Worley, Director | voice: (253)535-8470 Academic/User Support | email: worleyme@plu.edu Computing and Telecommunication Services | fax: (253)536-5099 Pacific Lutheran University Tacoma, WA 98447 From barnold at georgefox.edu Wed Apr 19 16:48:45 2000 From: barnold at georgefox.edu (Bruce Arnold) Date: Thu Oct 5 10:00:21 2006 Subject: Policy issues--info request Message-ID: worleyme@plu.edu writes: >Assuming you all have computer/network policies of sorts, would you >please answer the following: > >1. To what extent is the IT organization involved in enforcement, i.e., >do you take initial action and refer to other authorities, do you >collaborate first, etc.? > >2. Who at your school enforces the policies? Our Student Life people do virtually all the enforcement. We have the right to lock out accounts/access when there is a possible threat to the university's resources, but Student Life talks to the student and doles out sanctions, if any. Student Life is very receptive to hearing "our side of the story" and understanding the technology aspect of a violation. The vast majority of cases fall under the Student Code of Conduct anyway (i.e. harassment is harassment and damage/vandalism is damage/vandalism, no matter which medium is used). > >3. Do other students/employees hear about policy violations and >consequences? Rarely. > >4. Are the consequences for policy violations a deterrent for others? Not that I've noticed. I get to "overhear" a fair amount of student discussion on this topic. I've never heard anyone mention another person's sanctions or feeling deterred because of them. On the other hand, we have very few problems here in the first place (thank God) so there's not a lot on which to base an answer. ----- Brother Bruce :) Bruce Arnold Technology Agent George Fox University (503) 554-2578 FAX (503) 554-3589 From rellis at ups.edu Wed Apr 19 16:55:41 2000 From: rellis at ups.edu (Raney Ellis) Date: Thu Oct 5 10:00:21 2006 Subject: Policy issues--info request References: <38FE3BCD.66CA9CB@plu.edu> Message-ID: <38FE4772.F4D27C43@ups.edu> Hi... Margaret Worley wrote: > Assuming you all have computer/network policies of sorts, would you > please answer the following: > > 1. To what extent is the IT organization involved in enforcement, i.e., > do you take initial action and refer to other authorities, do you > collaborate first, etc.? Suppose we discover, or have brought to our attention, a potential violation of our AUP. Assuming that it is a credible report, we turn off the user's port or disable their email account, or take other appropriate action. This gets their attention, and they contact us to see what happened. Then we talk with them to do an initial assessment of the situation. Often, it's a matter of education about the consequences of their actions (which are sometimes naive). > 2. Who at your school enforces the policies? We refer for prosecution to the appropriate, already-established judicial process. There's one for students, a disciplinary procedure for staff, and there's probably something for faculty also, but we haven't had to go there yet. > 3. Do other students/employees hear about policy violations and > consequences? Depends. There is no doubt a rather effective grapevine. But we haven't installed stocks in the quad. ;-)> > 4. Are the consequences for policy violations a deterrent for others? Boy, I hope so. But I don't have any data. Raney Ellis From brownp at ucs.orst.edu Wed Apr 19 19:14:35 2000 From: brownp at ucs.orst.edu (Phillip Brown) Date: Thu Oct 5 10:00:21 2006 Subject: computer furniture Message-ID: This a response to a question asked last month, that I could not get delivered. May no longer be useful... ---------- Forwarded message ---------- Date: Wed, 22 Mar 2000 10:50:14 -0800 (PST) From: Phillip Brown To: Multiple recipients of list Subject: Re: computer furniture Many years ago, when Oregon State was first setting up some of our open lab/classrooms, we worked with a local cabinet shop to build workstations to our specifications. After several years and remodels, we still find it a cost effective solution. They are high density fiber board with Formica(tm) or similar surfaces. They are built as individual units screwed together in rows. (We have had various designs over the years with shelves [above the work surface and below] and enclosures.) Our Physical Plant electricians have run conduit(?) with channels for network and power through cutouts in the units to connect them. The company is Applegate Cabinetry (Dan Mallory) 1435 SW 53rd St Corvallis, OR 97333-2631 541-753-3380 Phil === Phillip Brown Internet: brownp@ucs.orst.edu or Administrative Computing Phillip.Brown@orst.edu Information Services Telephone: (541) 737-3434 Oregon State University Fax: (541) 737-4484 Corvallis, OR 97331-5202 On Tue, 21 Mar 2000, Bill Nelson wrote: > We're in need of some advice on choosing computer desks/furniture for a > new study center. We are putting in a learning resource center type > computer area which we anticipate will be used partly as a teaching > classroom, partly as open lab, and partly for small groups working > together on projects on the computers. Power and network will probably be > provided by floor-to-ceiling poles at various locations. > > Can you sage technology counsellors give us some advice for choosing the > computer desks/furniture. What works good and what doesn't in what types > of situations? I guess we should consider things like cable management, > flexibility of arranging the furniture should we need to reconfigure in > the future, ability of the faculty member to see the students, flexibility > of area to put the CPU unit (big 'uns, little 'uns), etc. Specifically, > has anyone used furniture which has the monitor either partially or fully > recessed into the desktop? From PietrasP at evergreen.edu Thu Apr 20 07:33:45 2000 From: PietrasP at evergreen.edu (Pietras, Julian) Date: Thu Oct 5 10:00:21 2006 Subject: Policy issues--info request Message-ID: > Subject: Policy issues--info request > > Assuming you all have computer/network policies of sorts, would you > please answer the following: > > 1. To what extent is the IT organization involved in enforcement, i.e., > do you take initial action and refer to other authorities, do you > collaborate first, etc.? ===> We have a general policies and are working with the Attorney general's office on an acceptable use policy. As issues or complaints come to our attention we take action. In most cases a simple contact with the student, faculty or staff and an informative discussion is all it takes. If not we refer to the campus grievance officer, appropriate unit or department head, or Deans. > 2. Who at your school enforces the policies? Policies are "enforced" by unit heads, grievance officers, and academic Deans. > 3. Do other students/employees hear about policy violations and > consequences? We do not publicize results of policy violations. perhaps there is a grapevine. > 4. Are the consequences for policy violations a deterrent for others? I believe that they are. More importantly discussions with faculty programs, students, and campus unit heads is both informative and educational. This may be a better deterrent. > Thanks for the help > Margaret > > > -- > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< > Margaret Worley, Director | voice: (253)535-8470 > Academic/User Support | email: worleyme@plu.edu > Computing and Telecommunication Services | fax: (253)536-5099 > Pacific Lutheran University > Tacoma, WA 98447 > From ingerman at lclark.edu Thu Apr 20 08:35:06 2000 From: ingerman at lclark.edu (Bret Ingerman) Date: Thu Oct 5 10:00:21 2006 Subject: Policy issues--info request In-Reply-To: <38FE3BCD.66CA9CB@plu.edu> References: <38FE3BCD.66CA9CB@plu.edu> Message-ID: Margaret: > >1. To what extent is the IT organization involved in enforcement, i.e., >do you take initial action and refer to other authorities, do you >collaborate first, etc.? We refer all problems to wither the appropriate student conduct authority for students, Human Resources for staff, and the appropriate dean for faculty. > >2. Who at your school enforces the policies? Well...abuses are typically reported to me, and I then see what I can do initially. If it looks like a bigger issue, or a more serious problem, I forward it as stated above. I have also been asked to testify at student honor boards about abuses of policies. >3. Do other students/employees hear about policy violations and >consequences? They do to the extent that the various other campus groups publish their findings. We do not advertise problems and resolutions. >4. Are the consequences for policy violations a deterrent for others? Good question. I wish I knew. But, thankfully, there are not many violations that require more than an email message from me. One thing that I do always require is some response from the party I am contacting, and, if appropriate, an apology to the affected parties. --Bret ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Bret Ingerman e-mail: ingerman@lclark.edu Assistant Vice President for phone: 503-768-7227 Information Technology fax: 503-768-7228 Lewis & Clark College 0615 S.W. Palatine Hill Road Portland, OR 97219-7899 USA ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ From irvw at linfield.edu Thu Apr 20 09:52:47 2000 From: irvw at linfield.edu (Irv Wiswall) Date: Thu Oct 5 10:00:21 2006 Subject: Policy issues--info request In-Reply-To: <38FE3BCD.66CA9CB@plu.edu> Message-ID: <405091.3165213167@[10.171.200.11]> Other than violations of "no food or drink in the lab", and "don't share your password" we have very few violations. More accurately I suppose I should add, "that come to our attention". Normal procedure is to treat violations as a "teachable moments". If the teachable moment fails to take, or if the incident is severe (death threats, stupidity of Darwinian proportion), I talk to the appropriate VP/Dean and collaborate with them on what ever action they initiate. In the 7 or 8 years that I've been here I've only had to escalate beyond the chatting stage 4 times, 3 with students (two of those were incidents that happened in labs but other than that had no IT component) and once with a faculty member (remember Darwin? he's not here anymore. ... The faculty member, not Darwin, silly.) As an oustlander from New York I figure low violation rate had more to do with fact most of our students are from Oregon, Washington and Hawaii, land of terminal politness (give or take Microsoft), than deterance due to my policies, but hey! I'll take the credit; I'm from NY, remember? -Irv PS Those four nasty people that needed more than a chat? one was from Manila, one from Moscow, one was from the midwest but though he'd been abducted by aliens as a teenager. The last one I never met, but it turned out that he was being obnoxious to a weekend instructor who was being a butt himself. -Irv --On Wednesday, April 19, 2000 4:35 PM -0700 Margaret Worley wrote: > Assuming you all have computer/network policies of sorts, would you > please answer the following: > > 1. To what extent is the IT organization involved in enforcement, i.e., > do you take initial action and refer to other authorities, do you > collaborate first, etc.? > > 2. Who at your school enforces the policies? > > 3. Do other students/employees hear about policy violations and > consequences? > > 4. Are the consequences for policy violations a deterrent for others? > > Thanks for the help > Margaret > > > -- >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< > Margaret Worley, Director | voice: (253)535-8470 > Academic/User Support | email: worleyme@plu.edu > Computing and Telecommunication Services | fax: (253)536-5099 > Pacific Lutheran University > Tacoma, WA 98447 From worleyme at plu.edu Thu Apr 20 14:53:48 2000 From: worleyme at plu.edu (Margaret Worley) Date: Thu Oct 5 10:00:21 2006 Subject: Student identifiers Message-ID: <38FF7C6C.D8964B4E@plu.edu> I had so much fun with some of the responses from my last request for info, I thought I would try another question. What does your school use for a student identifier? --Social Security number --random generated number --other:_________________ Do employees have a different identifier? If yes, what kind of identifier? If your students have school ID cards, does this identifier appear on the card? If you use Social Security numbers, have there been any concerns/complaints expressed regarding security of the individual's information? Thanks in advance for responses and a special thanks to those who answered my policy questions. Margaret -- >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Margaret Worley, Director | voice: (253)535-8470 Academic/User Support | email: worleyme@plu.edu Computing and Telecommunication Services | fax: (253)536-5099 Pacific Lutheran University Tacoma, WA 98447 From JYoung at cascade.edu Thu Apr 20 17:09:30 2000 From: JYoung at cascade.edu (Young, Jimmy) Date: Thu Oct 5 10:00:21 2006 Subject: Student identifiers Message-ID: <998E425950C6D311A87A00902740AD91064B@www.cascade.edu> Hi Margaret, What does your school use for a student identifier? >We use the number assigned by our Administrative Application (Datatel) in order to avoid "Big Brother", "invasion of privacy", and security issues. Do employees have a different identifier? If yes, what kind of identifier? >Same identifier for employees; Datatel automatically assigns a seven digit number to employees and students alike. If your students have school ID cards, does this identifier appear on the card? >It does appear on the card in case of equipment failure, i.e. If the Library's scanner won't scan the bar code from ID card, the library staff can still key it in manually. If you use Social Security numbers, have there been any concerns/complaints expressed regarding security of the individual's information? >We just avoid the problem. I thought we might get complaints from those who would rather use SS#'s, but we didn't hear from anyone. Jimmy Young Director of Information Technology Cascade College Portland, OR (503) 257-1252 From aldrich at ups.edu Fri Apr 21 09:26:41 2000 From: aldrich at ups.edu (Tom Aldrich) Date: Thu Oct 5 10:00:21 2006 Subject: wireless experiences Message-ID: All, Anybody have experience with Apple's wireless offerings? CISCO's? Success or failure stories most welcome. I know there's a session at NWACC, but I'm in search of answers in advance of NWACC. Thanks! Tom From ingerman at lclark.edu Fri Apr 21 11:22:35 2000 From: ingerman at lclark.edu (Bret Ingerman) Date: Thu Oct 5 10:00:21 2006 Subject: wireless experiences In-Reply-To: References: Message-ID: Tom: What are you interested in? I have been using an airport wireless net at home for about 2 months, and we are about to start to deploy some wireless on campus and have been planning larger deployments (as part of upcoming construction projects). --Bret >All, > >Anybody have experience with Apple's wireless offerings? CISCO's? Success >or failure stories most welcome. I know there's a session at NWACC, but >I'm in search of answers in advance of NWACC. > >Thanks! >Tom ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Bret Ingerman e-mail: ingerman@lclark.edu Assistant Vice President for phone: 503-768-7227 Information Technology fax: 503-768-7228 Lewis & Clark College 0615 S.W. Palatine Hill Road Portland, OR 97219-7899 USA ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ From schlick at reed.edu Fri Apr 21 11:35:58 2000 From: schlick at reed.edu (Gary G Schlickeiser) Date: Thu Oct 5 10:00:21 2006 Subject: wireless experiences In-Reply-To: Message-ID: On Fri, 21 Apr 2000, Tom Aldrich wrote: > Anybody have experience with Apple's wireless offerings? CISCO's? Success > or failure stories most welcome. I know there's a session at NWACC, but > I'm in search of answers in advance of NWACC. We did a wireless study here last summer with the Lucent equipment and have experimented some with the Apple offering. We have not deployed any equiment, but are consideering it for several locations and applications. The Lecent equipment worked well for both Macintosh and Windows laptops. We also used a wireless to ethernet converter box to connect a Mac. G3 to the network. This also worked well. Connections were stable up to about 200 meters depending on buildings between you and the access point. And connections came back up when they dropped for some reason, i.e. a truck pulling up in front of the building housing the access point while I was accessing the network on the front lawn. The software was easy to install and configure. The computers were able to get IP addresses from the DHCP server. The Apple airport also works well but has a smaller coverage area. Gary Schlickeiser Reed College Director, Networking and Technical Services From aldrich at ups.edu Fri Apr 21 16:31:40 2000 From: aldrich at ups.edu (Tom Aldrich) Date: Thu Oct 5 10:00:21 2006 Subject: wireless experiences In-Reply-To: Message-ID: Bret, We're just looking into this as an option in a chemistry lab, situated one floor above an NMR, to network 10 laptops out on the lab benches - possibly for, say, 20 laptops in some classroom in the future. Thanks, Tom At 12:21 PM -0700 4/21/00, Bret Ingerman wrote: >Tom: > > What are you interested in? I have been using an airport wireless >net at home for about 2 months, and we are about to start to deploy >some wireless on campus and have been planning larger deployments (as >part of upcoming construction projects). > > --Bret > >>All, >> >>Anybody have experience with Apple's wireless offerings? CISCO's? Success >>or failure stories most welcome. I know there's a session at NWACC, but >>I'm in search of answers in advance of NWACC. >> >>Thanks! >>Tom > > >~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >Bret Ingerman e-mail: ingerman@lclark.edu >Assistant Vice President for phone: 503-768-7227 >Information Technology fax: 503-768-7228 >Lewis & Clark College >0615 S.W. Palatine Hill Road >Portland, OR 97219-7899 >USA >~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ From callissb at whitman.edu Mon Apr 24 17:25:03 2000 From: callissb at whitman.edu (Shannon Callister) Date: Thu Oct 5 10:00:21 2006 Subject: FW: Policy issues--info request Message-ID: Interesting you should ask! At Whitman, we are in the very final stage of some major policy overhauls and additions, and we're now waiting for final faculty approval on a new AUP, Privacy policy, and 'Accounts' policy. We have some old, inadequate policies in place, but this will be the first time we have a fully appropriate structure. So, my responses below are based on what the *new* structure would provide... -----Original Message----- Margaret Worley wrote: > Assuming you all have computer/network policies of sorts, would you > please answer the following: > > 1. To what extent is the IT organization involved in enforcement, i.e., > do you take initial action and refer to other authorities, do you > collaborate first, etc.? Based on our final policy proposal, this would depend on the type of issue/behavior. Within prescribed parameters, our IT organization would act immediately, without collaboration, in cases where the performance or integrity of the network or College resources is compromised, or in cases where we are contacted with a complaint of a legal infraction (such as a copyright complaint). In some cases, IT would contact the user initially about the problem, to explain the problem with the expectation of gaining the user's cooperation. In repeat cases, a formal warning could be placed in the user's College record (the user can appeal that action). Aside from that, an issue would typically be referred to another authority (the appropriate Dean) for a decision. > 2. Who at your school enforces the policies? We refer conduct issues to appropriate, established College authorities. For example, student conduct issues are referred to the Dean of Students, faculty to the Dean of Faculty. Additionally, there are some conduct areas for which other established procedures for dealing with violations exists (such as our sexual harrassment policy). > 3. Do other students/employees hear about policy violations and > consequences? This is a small town, and a very small campus. Though we have had very few problems over the years, word spread very quickly about the couple we have had. > 4. Are the consequences for policy violations a deterrent for others? IMHO, it depends on the type of person. I think the vast majority of people conduct themselves appropriately because they feel it's just the right thing to do. For these people, the policies simply explain things to them, so they understand issues about which they might not otherwise be aware. The remaining few folks, who push the envelope to see what they can get away with, will probably continue to do so, so for these people I hope the promise of consequences for their actions will make them think harder before taking a wrong step -- at the very least, I hope the fear of getting caught (and the news of others who may have gotten caught) will act as somewhat of a deterrent. We have been working for some time to update and get all the appropriate policy structure in place, and it's only just now being finalized, so we'll have to wait and see how it shakes out. Shannon Shannon Callister Whitman College From cfeskens at willamette.edu Thu Apr 27 14:40:16 2000 From: cfeskens at willamette.edu (Casey Feskens) Date: Thu Oct 5 10:00:21 2006 Subject: tape backup solutions Message-ID: We are currently considering a small library/autoloader to replace the three 8mm tape drives we have attached to several of our servers. We are currently considering low-end (below $15K) DLT solutions, with the possibility of AIT. What are people out there using? Are you happy with your current solutions? Do you use proprietary software to perform backups over the network. What security precautions are in place? Has anyone been using AIT or compared it to DLT, and what did you find? Thanks for your assistance, --------------------------------------------- Casey Feskens System Administrator/Network Svcs. Consultant Willamette Integrated Technology Services Willamette University, Salem, OR Phone: (503) 370-6950 Fax: (503) 375-5456 ---------------------------------------------