From JYoung at cascade.edu Thu Nov 1 08:30:31 2001 From: JYoung at cascade.edu (Young, Jimmy) Date: Fri Jul 16 16:34:42 2004 Subject: Windows Media Services Message-ID: <7A78865DAC0FA04BAFB0BD5CB9960D867FCE@molly.cascade.edu> Is there anyone out there using Windows Media Services to stream audio and video? I have some questions specifically regarding the Encoder that I haven't been able to find an answers to through Technet & Listservs. Thanks, Jimmy Young Director of Information Technology Cascade College <>< 503.257.1252 From allendp at plu.edu Thu Nov 1 08:38:42 2001 From: allendp at plu.edu (David P. Allen) Date: Fri Jul 16 16:34:42 2004 Subject: Windows Media Services In-Reply-To: <7A78865DAC0FA04BAFB0BD5CB9960D867FCE@molly.cascade.edu> Message-ID: On Thu, 1 Nov 2001, Young, Jimmy wrote: > Is there anyone out there using Windows Media Services to stream audio > and video? I have some questions specifically regarding the Encoder > that I haven't been able to find an answers to through Technet & > Listservs. I have used Windows Media in the past for some live event streaming at some conferences and we are getting ready to start using it on campus shortly. What are your questions? David P. Allen Network Manager Pacific Lutheran University { (253) 535-7524 | "...one of the main causes of the fall of } { allendp@PLU.edu | Rome was that, lacking zero, they had no } { www.plu.edu/~allendp | way to indicate successful termination of } { | their C programs." --Robert Firth } From mextine at stmartin.edu Wed Nov 14 07:46:07 2001 From: mextine at stmartin.edu (Extine, Michael W.) Date: Fri Jul 16 16:34:42 2004 Subject: Packet Shaper Message-ID: I recall that some of you are using the Packeteer PacketShaper system. I'm looking into that for Saint Martin's College and would appreciate feedback. How well is it working for you? If you were making the purchase today -- would you buy it or something else? Thanks! Mike Michael W. Extine, Ph.D. Director, Integrated Technology Services Saint Martin's College 5300 Pacific Ave. SE Lacey, WA 98503 Tel: 360 486-8805 Fax: 360 486-8810 From Gary.Schlickeiser at directory.reed.edu Wed Nov 14 09:02:14 2001 From: Gary.Schlickeiser at directory.reed.edu (Gary Schlickeiser) Date: Fri Jul 16 16:34:42 2004 Subject: Packet Shaper Message-ID: <3360371@rosencrantz.reed.edu> --- "Extine, Michael W." wrote: I recall that some of you are using the Packeteer PacketShaper system. I'm looking into that for Saint Martin's College and would appreciate feedback. How well is it working for you? If you were making the purchase today -- would you buy it or something else? --- end of quote --- We have had a Packetshaper on campus for about a year and have been very pleased with it. Our internet connection was being hammered with file sharing programs 20 hours per day with the result that other types of internet access were extremely slow. File sharing is still a big part of our bandwidth usage but it no longer dominates. I have not looked at the market for this type of product since we purchased the Packetshaper so I don't know if there is a better or less expensive product out there. But the Packetshaper has worked well, user support has been great, and all other things being equal the Packetshaper would be my choice. Gary Schlickeiser Director, NTS Reed College From jdriskell at ups.edu Wed Nov 14 08:25:10 2001 From: jdriskell at ups.edu (James M. Driskell) Date: Fri Jul 16 16:34:42 2004 Subject: Packet Shaper References: Message-ID: <3BF29AE6.CE9E1CF7@ups.edu> Michael, We installed a Packeteer this fall and have taken the control of the Internet Connection back from the students. Because we do Network Address Translation at our firewall, outside hosts usually can't connect to on-campus hosts unless the on-campus host starts the session. So our problem has been incoming traffic more so than outgoing traffic. Incoming traffic loads were running 100% of capacity before we installed the Packeteer. It made it very easy to identify the hog applications. I created a class of users that includes all the IP addresses of our ResNet. I allowed the Packeteer to identify the various applications being used for ResNet and other users. I set the priority of the hog (p2p) applications to zero (lowest) and assigned a burstable partition of 0-128k (some to 0-56k) to the various applications. I also assigned priorities and partitions to the outgoing hogs. I did assign a 0-512k partition to incoming FTP (got to have that music!). I allow the ResNet to burst to the maximum bandwidth available, but because of the priority structure, anyone with an http request, goes out and comes back before KaZaA, iMesh or other p2p applications. The Packeteer has been a life saver and it's allowing us to live with our current 4.5mbps connection. We are planning an upgrade to 12mbps, but we don't have to do something in panic mode. The students also seem to understand the problems, because they are not beating a path to my door. Of course, the double role of concertina may slow them down a little :o)!! Jim Driskell University of Puget Sound "Extine, Michael W." wrote: > I recall that some of you are using the Packeteer PacketShaper system. > > I'm looking into that for Saint Martin's College and would appreciate > feedback. > > How well is it working for you? > If you were making the purchase today -- would you buy it or something else? > > Thanks! > > Mike > > Michael W. Extine, Ph.D. > Director, Integrated Technology Services > Saint Martin's College > 5300 Pacific Ave. SE > Lacey, WA 98503 > Tel: 360 486-8805 > Fax: 360 486-8810 From kelly at whitman.edu Wed Nov 14 08:58:23 2001 From: kelly at whitman.edu (Kevin Kelly) Date: Fri Jul 16 16:34:42 2004 Subject: Packet Shaper In-Reply-To: Message-ID: <001b01c16d2d$9209b470$2a010b0a@whitman.edu> We have two Packeteer bandwidth shapers here at Whitman College. I am very pleased with the product. We just purchased and installed our 2nd Packeteer last week. I also like the Packeteer since it also helps me identify who is using the network, what they are doing and how much. This kind of "high level" network analysis is harder to do using a standard protocol analyzer which is more geared to looking the details and not the big picture. Kevin Kelly Director, Network and Technical Services Whitman College -----Original Message----- From: nw-heat@nw-heat.org [mailto:nw-heat@nw-heat.org] On Behalf Of Extine, Michael W. Sent: Wednesday, November 14, 2001 7:47 AM To: Multiple recipients of list Subject: Packet Shaper I recall that some of you are using the Packeteer PacketShaper system. I'm looking into that for Saint Martin's College and would appreciate feedback. How well is it working for you? If you were making the purchase today -- would you buy it or something else? Thanks! Mike Michael W. Extine, Ph.D. Director, Integrated Technology Services Saint Martin's College 5300 Pacific Ave. SE Lacey, WA 98503 Tel: 360 486-8805 Fax: 360 486-8810 From rtanner at linfield.edu Wed Nov 14 09:25:36 2001 From: rtanner at linfield.edu (Rob Tanner) Date: Fri Jul 16 16:34:42 2004 Subject: Packet Shaper In-Reply-To: References: Message-ID: <13480000.1005758736@cheshire.onlinemac.com> Mike, As far as I know, there really is nothing else that comes close to the functionality of the PacketShaper. It rate-shapes based on the application layer and so it can't be tricked using different ports, ip addresses, etc. Packeteer periodically updates the software (at least 2 or 3 times a year), and with each update it knows how to identify the newest stuff. In the interim between upgrades, you can define your own protocol classes based on addresses and ports, etc. One down side is that the stuff it recognizes at layer 7 is built into the software itself instead of being defined in a separately loaded profile which could be updated more frequently. I won't say that the PacketShaper is the perfect solution, because it too has its problems. I don't believe it was ever designed to try and rate-shape as many different application protocols as it gets hit with on our campus. And I don't think the Packeteer engineers have really figured out how to address it yet. One major result is that we'll be running at 80% of our bandwidth, and still see some slow performance in places where we shouldn't see any performance issues. If we simply turned off the traffic from a lot of the applications the students like to use that are not education or research oriented (i.e., secondary usage with respect to the mission of the college), we would probably be able to manage our bandwidth much more efficiently. However, our aim is to not disable anything but just try to manage the bandwidth so that everybody gets a fair share and that priority goes to primary usage applications (i.e., primary ith respect to the mission of the college). While we are not managing the bandwidth as well as I would like to, when we did our shopping before the purchase (and, of course, we haven't looked around since), there was nothing else even on the horizon that would have enabled us to manage the bandwidth as well as we are doing. So, given the above, and assuming there is still no really comparable technology available, I would make the same choice today. -- Rob --On Wednesday, November 14, 2001 07:47:21 AM -0800 "Extine, Michael W." wrote: > I recall that some of you are using the Packeteer PacketShaper system. > > I'm looking into that for Saint Martin's College and would appreciate > feedback. > > How well is it working for you? > If you were making the purchase today -- would you buy it or something > else? > > Thanks! > > Mike > > Michael W. Extine, Ph.D. > Director, Integrated Technology Services > Saint Martin's College > 5300 Pacific Ave. SE > Lacey, WA 98503 > Tel: 360 486-8805 > Fax: 360 486-8810 > _ _ _ _ _ _ _ _ _ _ /\_\_\_\_\ /\_\ /\_\_\_\_\_\ /\/_/_/_/_/ /\/_/ \/_/_/_/_/_/ QUIDQUID LATINE DICTUM SIT, /\/_/__\/_/ __ /\/_/ /\/_/ PROFUNDUM VIDITUR /\/_/_/_/_/ /\_\ /\/_/ /\/_/ /\/_/ \/_/ /\/_/_/\/_/ /\/_/ (Whatever is said in Latin \/_/ \/_/ \/_/_/_/_/ \/_/ appears profound) Rob Tanner UNIX and Networks Manager Linfield College, McMinnville OR (503) 434-2558 From krupicka at pacificu.edu Wed Nov 14 09:36:36 2001 From: krupicka at pacificu.edu (Krupicka, Ted) Date: Fri Jul 16 16:34:42 2004 Subject: Packet Shaper Message-ID: <87E3B0D6A976D311BA7B00902798A5E901EF0A34@everest.pacificu.edu> Pacific has used the PacketShaper for over a year and it has saved us from having to purchase several additional T1 lines. In my opinion, Packeteer's ability to classify applications at layer 7 makes it a better choice than anything else out there. -Ted Krupicka Associate Director Email: krupicka@pacificu.edu University Information Services Tel: (503) 352-2927 2043 College Way Fax: (503) 352-3162 Forest Grove, OR 97116 http://www.pacificu.edu/ -----Original Message----- From: Extine, Michael W. [mailto:mextine@stmartin.edu] Sent: Wednesday, November 14, 2001 7:47 AM To: Multiple recipients of list Subject: Packet Shaper I recall that some of you are using the Packeteer PacketShaper system. I'm looking into that for Saint Martin's College and would appreciate feedback. How well is it working for you? If you were making the purchase today -- would you buy it or something else? Thanks! Mike Michael W. Extine, Ph.D. Director, Integrated Technology Services Saint Martin's College 5300 Pacific Ave. SE Lacey, WA 98503 Tel: 360 486-8805 Fax: 360 486-8810 From renselr at evergreen.edu Wed Nov 14 11:26:43 2001 From: renselr at evergreen.edu (Rensel, Robert) Date: Fri Jul 16 16:34:42 2004 Subject: Packet Shaper Message-ID: <45B3CA0B4378D411AAD800C00D0078F7038E4691@facstaffmail.evergreen.edu> At Evergreen we use the Packeteer PacketShaper system, and have just implemented shaping this quarter. We were able to prioritize our network traffic very effectively and have generally improved service to all areas of the campus, our housing residents included. I did this research about a year ago, and at that time the only other products on the market were going to require far more manual configurations than the packeteer product. Since we're right here in Olympia, would you like a tour of the product, and our issues in bringing it up? I'd be happy to oblige. David Metzler Network Engineer The Evergreen State College -----Original Message----- From: Gary.Schlickeiser@directory.reed.edu [mailto:Gary.Schlickeiser@directory.reed.edu] Sent: Wednesday, November 14, 2001 9:03 AM To: Multiple recipients of list Subject: Re: Packet Shaper --- "Extine, Michael W." wrote: I recall that some of you are using the Packeteer PacketShaper system. I'm looking into that for Saint Martin's College and would appreciate feedback. How well is it working for you? If you were making the purchase today -- would you buy it or something else? --- end of quote --- From allendp at plu.edu Fri Nov 16 13:45:29 2001 From: allendp at plu.edu (David P. Allen) Date: Fri Jul 16 16:34:42 2004 Subject: Packet Shaper In-Reply-To: Message-ID: On Wed, 14 Nov 2001, Extine, Michael W. wrote: > I recall that some of you are using the Packeteer PacketShaper system. > > I'm looking into that for Saint Martin's College and would appreciate > feedback. We too are using a PacketShaper with much success. We have been amazed how well it keeps different traffic types under control without adding any noticable latency to the path. > How well is it working for you? If you were making the purchase today > -- would you buy it or something else? Absolutely! David P. Allen Network Manager Pacific Lutheran University { (253) 535-7524 | "...one of the main causes of the fall of } { allendp@PLU.edu | Rome was that, lacking zero, they had no } { www.plu.edu/~allendp | way to indicate successful termination of } { | their C programs." --Robert Firth } From mdunn at reed.edu Tue Nov 20 16:20:43 2001 From: mdunn at reed.edu (Marvin Dunn) Date: Fri Jul 16 16:34:42 2004 Subject: Director of Academic Computing sought Message-ID: Dear NW-HEAT folks, Some of you may have heard I'm no longer in the NW. But I hope you might know someone who is interested in a job in the bay area. I'm looking for a director of academic computing. CCAC is a unique and exciting place. Lots of creative folks and high video and graphics going on. Lots on interesting challenges. -Marv Marvin G. Dunn Chief Information Officer California College of Arts and Crafts Oakland, CA mdunn@ccac-art.edu Position Announcement Director of Academic Computing, San Francisco campus Full-Time, exempt JOB # 1482 November 2001 Organization Founded in 1907 at the height of the Arts and Crafts movement, CCAC is the largest regionally accredited, independent school of art and design in the western United States. Noted for the interdisciplinary nature and breadth of its programs, CCAC offers studies in sixteen undergraduate and four graduate majors in fine arts, architecture, and design. CCAC offers bachelor of fine arts, bachelor of architecture, master of fine arts, and master of arts degrees. With campuses in Oakland and San Francisco, CCAC currently enrolls 1,200 full-time students. Position Summary The Director of Academic Computing is a member of the educational technology management team and is responsible for providing support for the technical needs of faculty and students. The director manages the overall operations of academic computing facilities, labs, equipment, and services and supervises academic computing staff. The director serves as a key resource for faculty, facilitating the integration of technology into the curriculum. Stationed on San Francisco campus, but will be required to spend time on the Oakland campus as well. Reports to: Chief Information Officer Department: Academic Computing Services of Educational Technology Responsibilities include: Supervision of academic computing staff, coordination of work schedules and duties to ensure for robust educational computing facilities and network. Develops and maintains a close working relationship with faculty members Works with the CIO to recruit, hire and train new staff as needed. Evaluates new software, Web technologies, and hardware for possible use and integration into the curriculum. Assists in planning and budgeting for collegewide instructional needs for technology in the classroom, Image Shops, and teaching. Serves as a liaison with academic services: attending academic department head meetings and any other meetings as appropriate in order to keep abreast of curricular changes and needs; maintain excellent rapport and communications with those who use academic computing facilities and services. Assists in the development and implementation of academic computing policies and procedures; this to include prerequisite policies and training structure for student users of computer facilities; appropriate security and computer use regulations; facility access and scheduling policies; student worker job descriptions and training structure; and all record keeping as necessary for academic computing. Works with the CIO to help negotiate purchase agreements and maintain vendor relationships for academic computing. Works with the CIO and advancement office in identifying, nurturing, and procuring grants. Acts as senior technician for academic computing, taking on deeper trouble-shooting issues and/or problem solving as necessary. Provides needs assessment and recommendations for ongoing health of computer labs, and configurations and recommendations for future academic computing facilities. Sustains professional knowledge of technologies through training, reading and conferences, and generally keeping abreast of technology in higher education. May be required to be available and/or on-call after hours for emergencies. Performs additional duties as required. Minimum Qualifications Bachelor's degree or equivalent professional experience in information technology or information resources in higher education; a desire to enhance teaching and learning through the application of educational technologies, and an enthusiasm for working with people; supervisory experience and/or proven collaborative leadership abilities; excellent communication skills and ability to be diplomatic and highly responsive in all interpersonal interactions; extensive experience with the Mac OS, graphic and multimedia software; ability to lift up to forty pounds with or without assistance. Experience or education in the arts is highly desirable. Salary Salary commensurate with experience and includes a comprehensive benefits package. Application Deadline Please apply by December 15, 2001. Application Instructions Applicants are invited to submit a letter of interest, a resume, and the names and telephone numbers of three professional references to: California College of Arts and Crafts Human Resources (Job #1482) 5212 Broadway Oakland, CA 94618-1487 fax: 510.594.3681 CCAC is an equal opportunity employer and welcomes applications from individuals who will contribute to its diversity. Back to Employment Opportunities email: enroll@ccac-art.edu From irvw at linfield.edu Tue Nov 20 16:24:31 2001 From: irvw at linfield.edu (Irv Wiswall) Date: Fri Jul 16 16:34:42 2004 Subject: calendar Message-ID: <7058036.3215262271@[10.171.200.64]> Folks, We're looking at iPlanet's web based calendar software. Anyone have experience with it that they'd care to share? I'm particularly interested in your support experience, and whether you've figured out how to sync it to palm. -Irv From cfeskens at willamette.edu Tue Nov 20 18:02:28 2001 From: cfeskens at willamette.edu (Casey Feskens) Date: Fri Jul 16 16:34:42 2004 Subject: calendar In-Reply-To: <7058036.3215262271@[10.171.200.64]> Message-ID: On Tue, 20 Nov 2001, Irv Wiswall wrote: > Folks, We're looking at iPlanet's web based calendar software. Anyone > have experience with it that they'd care to share? I'm particularly > interested in your support experience, and whether you've figured out how > to sync it to palm. > We looked at the iPlanet calendar briefly, and found that it didn't implement a lot of the features that we were looking for. The iPlanet suite seems (or at least did two years ago) to be mostly useful as a personal calendar with some event capabilities, but didn't seem really feasible as a workgroup calendar. It may have changed since then. We ended up going with the steltor (formerly CS&T, formerly Netscape) calendar server which has more robust groupware features, and a web client as well as PC,Mac,Unix,Palm clients and a connector for Outlook. Take care, --------------------------------------------- Casey Feskens System Administrator/Network Svcs. Consultant Willamette Integrated Technology Services Willamette University, Salem, OR Phone: (503) 370-6950 Fax: (503) 375-5456 --------------------------------------------- From abrock at georgefox.edu Wed Nov 21 11:59:48 2001 From: abrock at georgefox.edu (Anthony Brock) Date: Fri Jul 16 16:34:42 2004 Subject: calendar In-Reply-To: Message-ID: <5.1.0.14.2.20011121115736.02eb7250@mail.georgefox.edu> At 06:47 PM 11/20/2001 -0800, you wrote: >We looked at the iPlanet calendar briefly, and found that it didn't >implement a lot of the features that we were looking for. The iPlanet >suite seems (or at least did two years ago) to be mostly useful as a >personal calendar with some event capabilities, but didn't seem really >feasible as a workgroup calendar. It may have changed since then. We >ended up going with the steltor (formerly CS&T, formerly >Netscape) calendar server which has more robust groupware features, and a >web client as well as PC,Mac,Unix,Palm clients and a connector for >Outlook. We also briefly reviewed iPlanet and several others about 2 years ago. We eventually decided on CS&T for similar reasons. While it lacks some event calendaring capabilities, it seems to satisfy the needs of most of our users. I would be curious to know how iPlanet compares today... Tony ****************************************************************************** * Anthony Brock abrock@georgefox.edu * * Director of Network Services George Fox University * ****************************************************************************** From allendp at plu.edu Wed Nov 21 13:28:07 2001 From: allendp at plu.edu (David P. Allen) Date: Fri Jul 16 16:34:42 2004 Subject: calendar In-Reply-To: <5.1.0.14.2.20011121115736.02eb7250@mail.georgefox.edu> Message-ID: On Wed, 21 Nov 2001, Anthony Brock wrote: > At 06:47 PM 11/20/2001 -0800, you wrote: > >We looked at the iPlanet calendar briefly, and found that it didn't > >implement a lot of the features that we were looking for. The iPlanet > >suite seems (or at least did two years ago) to be mostly useful as a > >personal calendar with some event capabilities, but didn't seem really > >feasible as a workgroup calendar. It may have changed since then. We > >ended up going with the steltor (formerly CS&T, formerly > >Netscape) calendar server which has more robust groupware features, and a > >web client as well as PC,Mac,Unix,Palm clients and a connector for > >Outlook. > > We also briefly reviewed iPlanet and several others about 2 years ago. We > eventually decided on CS&T for similar reasons. While it lacks some event > calendaring capabilities, it seems to satisfy the needs of most of our users. We also have settled on Steltor's solution having originally used Netscape Calendar (the precursor to iPlanet's solution). Can't say much about iPlanet now, but I can highly recommend Steltor! David P. Allen Network Manager Pacific Lutheran University { (253) 535-7524 | "...one of the main causes of the fall of } { allendp@PLU.edu | Rome was that, lacking zero, they had no } { www.plu.edu/~allendp | way to indicate successful termination of } { | their C programs." --Robert Firth } From margaret.worley at plu.edu Wed Nov 28 11:57:28 2001 From: margaret.worley at plu.edu (Margaret Crayton) Date: Fri Jul 16 16:34:42 2004 Subject: Auditing Software Message-ID: <3C0541A8.57136F3@plu.edu> Is anyone using software to audit computers for the purpose of obtaining software inventory information? If so: --What are you using? --How does it work? --What information does it obtain? --How have you addressed privacy issues involved? --Would you recommend the use of this software? --Other comments? Thanks in advance for any information you can provide. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Margaret (Worley) Crayton email: worleyme@plu.edu Director, Academic/User Support phone: 253-535-8470 Information Resources fax: 253-536-5099 Computing and Telecommunication Services Pacific Lutheran University Tacoma, WA 98447 From JYoung at cascade.edu Thu Nov 1 08:30:31 2001 From: JYoung at cascade.edu (Young, Jimmy) Date: Thu Oct 5 10:00:22 2006 Subject: Windows Media Services Message-ID: <7A78865DAC0FA04BAFB0BD5CB9960D867FCE@molly.cascade.edu> Is there anyone out there using Windows Media Services to stream audio and video? I have some questions specifically regarding the Encoder that I haven't been able to find an answers to through Technet & Listservs. Thanks, Jimmy Young Director of Information Technology Cascade College <>< 503.257.1252 From allendp at plu.edu Thu Nov 1 08:38:42 2001 From: allendp at plu.edu (David P. Allen) Date: Thu Oct 5 10:00:22 2006 Subject: Windows Media Services In-Reply-To: <7A78865DAC0FA04BAFB0BD5CB9960D867FCE@molly.cascade.edu> Message-ID: On Thu, 1 Nov 2001, Young, Jimmy wrote: > Is there anyone out there using Windows Media Services to stream audio > and video? I have some questions specifically regarding the Encoder > that I haven't been able to find an answers to through Technet & > Listservs. I have used Windows Media in the past for some live event streaming at some conferences and we are getting ready to start using it on campus shortly. What are your questions? David P. Allen Network Manager Pacific Lutheran University { (253) 535-7524 | "...one of the main causes of the fall of } { allendp@PLU.edu | Rome was that, lacking zero, they had no } { www.plu.edu/~allendp | way to indicate successful termination of } { | their C programs." --Robert Firth } From mextine at stmartin.edu Wed Nov 14 07:46:07 2001 From: mextine at stmartin.edu (Extine, Michael W.) Date: Thu Oct 5 10:00:22 2006 Subject: Packet Shaper Message-ID: I recall that some of you are using the Packeteer PacketShaper system. I'm looking into that for Saint Martin's College and would appreciate feedback. How well is it working for you? If you were making the purchase today -- would you buy it or something else? Thanks! Mike Michael W. Extine, Ph.D. Director, Integrated Technology Services Saint Martin's College 5300 Pacific Ave. SE Lacey, WA 98503 Tel: 360 486-8805 Fax: 360 486-8810 From Gary.Schlickeiser at directory.reed.edu Wed Nov 14 09:02:14 2001 From: Gary.Schlickeiser at directory.reed.edu (Gary Schlickeiser) Date: Thu Oct 5 10:00:22 2006 Subject: Packet Shaper Message-ID: <3360371@rosencrantz.reed.edu> --- "Extine, Michael W." wrote: I recall that some of you are using the Packeteer PacketShaper system. I'm looking into that for Saint Martin's College and would appreciate feedback. How well is it working for you? If you were making the purchase today -- would you buy it or something else? --- end of quote --- We have had a Packetshaper on campus for about a year and have been very pleased with it. Our internet connection was being hammered with file sharing programs 20 hours per day with the result that other types of internet access were extremely slow. File sharing is still a big part of our bandwidth usage but it no longer dominates. I have not looked at the market for this type of product since we purchased the Packetshaper so I don't know if there is a better or less expensive product out there. But the Packetshaper has worked well, user support has been great, and all other things being equal the Packetshaper would be my choice. Gary Schlickeiser Director, NTS Reed College From jdriskell at ups.edu Wed Nov 14 08:25:10 2001 From: jdriskell at ups.edu (James M. Driskell) Date: Thu Oct 5 10:00:22 2006 Subject: Packet Shaper References: Message-ID: <3BF29AE6.CE9E1CF7@ups.edu> Michael, We installed a Packeteer this fall and have taken the control of the Internet Connection back from the students. Because we do Network Address Translation at our firewall, outside hosts usually can't connect to on-campus hosts unless the on-campus host starts the session. So our problem has been incoming traffic more so than outgoing traffic. Incoming traffic loads were running 100% of capacity before we installed the Packeteer. It made it very easy to identify the hog applications. I created a class of users that includes all the IP addresses of our ResNet. I allowed the Packeteer to identify the various applications being used for ResNet and other users. I set the priority of the hog (p2p) applications to zero (lowest) and assigned a burstable partition of 0-128k (some to 0-56k) to the various applications. I also assigned priorities and partitions to the outgoing hogs. I did assign a 0-512k partition to incoming FTP (got to have that music!). I allow the ResNet to burst to the maximum bandwidth available, but because of the priority structure, anyone with an http request, goes out and comes back before KaZaA, iMesh or other p2p applications. The Packeteer has been a life saver and it's allowing us to live with our current 4.5mbps connection. We are planning an upgrade to 12mbps, but we don't have to do something in panic mode. The students also seem to understand the problems, because they are not beating a path to my door. Of course, the double role of concertina may slow them down a little :o)!! Jim Driskell University of Puget Sound "Extine, Michael W." wrote: > I recall that some of you are using the Packeteer PacketShaper system. > > I'm looking into that for Saint Martin's College and would appreciate > feedback. > > How well is it working for you? > If you were making the purchase today -- would you buy it or something else? > > Thanks! > > Mike > > Michael W. Extine, Ph.D. > Director, Integrated Technology Services > Saint Martin's College > 5300 Pacific Ave. SE > Lacey, WA 98503 > Tel: 360 486-8805 > Fax: 360 486-8810 From kelly at whitman.edu Wed Nov 14 08:58:23 2001 From: kelly at whitman.edu (Kevin Kelly) Date: Thu Oct 5 10:00:22 2006 Subject: Packet Shaper In-Reply-To: Message-ID: <001b01c16d2d$9209b470$2a010b0a@whitman.edu> We have two Packeteer bandwidth shapers here at Whitman College. I am very pleased with the product. We just purchased and installed our 2nd Packeteer last week. I also like the Packeteer since it also helps me identify who is using the network, what they are doing and how much. This kind of "high level" network analysis is harder to do using a standard protocol analyzer which is more geared to looking the details and not the big picture. Kevin Kelly Director, Network and Technical Services Whitman College -----Original Message----- From: nw-heat@nw-heat.org [mailto:nw-heat@nw-heat.org] On Behalf Of Extine, Michael W. Sent: Wednesday, November 14, 2001 7:47 AM To: Multiple recipients of list Subject: Packet Shaper I recall that some of you are using the Packeteer PacketShaper system. I'm looking into that for Saint Martin's College and would appreciate feedback. How well is it working for you? If you were making the purchase today -- would you buy it or something else? Thanks! Mike Michael W. Extine, Ph.D. Director, Integrated Technology Services Saint Martin's College 5300 Pacific Ave. SE Lacey, WA 98503 Tel: 360 486-8805 Fax: 360 486-8810 From rtanner at linfield.edu Wed Nov 14 09:25:36 2001 From: rtanner at linfield.edu (Rob Tanner) Date: Thu Oct 5 10:00:22 2006 Subject: Packet Shaper In-Reply-To: References: Message-ID: <13480000.1005758736@cheshire.onlinemac.com> Mike, As far as I know, there really is nothing else that comes close to the functionality of the PacketShaper. It rate-shapes based on the application layer and so it can't be tricked using different ports, ip addresses, etc. Packeteer periodically updates the software (at least 2 or 3 times a year), and with each update it knows how to identify the newest stuff. In the interim between upgrades, you can define your own protocol classes based on addresses and ports, etc. One down side is that the stuff it recognizes at layer 7 is built into the software itself instead of being defined in a separately loaded profile which could be updated more frequently. I won't say that the PacketShaper is the perfect solution, because it too has its problems. I don't believe it was ever designed to try and rate-shape as many different application protocols as it gets hit with on our campus. And I don't think the Packeteer engineers have really figured out how to address it yet. One major result is that we'll be running at 80% of our bandwidth, and still see some slow performance in places where we shouldn't see any performance issues. If we simply turned off the traffic from a lot of the applications the students like to use that are not education or research oriented (i.e., secondary usage with respect to the mission of the college), we would probably be able to manage our bandwidth much more efficiently. However, our aim is to not disable anything but just try to manage the bandwidth so that everybody gets a fair share and that priority goes to primary usage applications (i.e., primary ith respect to the mission of the college). While we are not managing the bandwidth as well as I would like to, when we did our shopping before the purchase (and, of course, we haven't looked around since), there was nothing else even on the horizon that would have enabled us to manage the bandwidth as well as we are doing. So, given the above, and assuming there is still no really comparable technology available, I would make the same choice today. -- Rob --On Wednesday, November 14, 2001 07:47:21 AM -0800 "Extine, Michael W." wrote: > I recall that some of you are using the Packeteer PacketShaper system. > > I'm looking into that for Saint Martin's College and would appreciate > feedback. > > How well is it working for you? > If you were making the purchase today -- would you buy it or something > else? > > Thanks! > > Mike > > Michael W. Extine, Ph.D. > Director, Integrated Technology Services > Saint Martin's College > 5300 Pacific Ave. SE > Lacey, WA 98503 > Tel: 360 486-8805 > Fax: 360 486-8810 > _ _ _ _ _ _ _ _ _ _ /\_\_\_\_\ /\_\ /\_\_\_\_\_\ /\/_/_/_/_/ /\/_/ \/_/_/_/_/_/ QUIDQUID LATINE DICTUM SIT, /\/_/__\/_/ __ /\/_/ /\/_/ PROFUNDUM VIDITUR /\/_/_/_/_/ /\_\ /\/_/ /\/_/ /\/_/ \/_/ /\/_/_/\/_/ /\/_/ (Whatever is said in Latin \/_/ \/_/ \/_/_/_/_/ \/_/ appears profound) Rob Tanner UNIX and Networks Manager Linfield College, McMinnville OR (503) 434-2558 From krupicka at pacificu.edu Wed Nov 14 09:36:36 2001 From: krupicka at pacificu.edu (Krupicka, Ted) Date: Thu Oct 5 10:00:22 2006 Subject: Packet Shaper Message-ID: <87E3B0D6A976D311BA7B00902798A5E901EF0A34@everest.pacificu.edu> Pacific has used the PacketShaper for over a year and it has saved us from having to purchase several additional T1 lines. In my opinion, Packeteer's ability to classify applications at layer 7 makes it a better choice than anything else out there. -Ted Krupicka Associate Director Email: krupicka@pacificu.edu University Information Services Tel: (503) 352-2927 2043 College Way Fax: (503) 352-3162 Forest Grove, OR 97116 http://www.pacificu.edu/ -----Original Message----- From: Extine, Michael W. [mailto:mextine@stmartin.edu] Sent: Wednesday, November 14, 2001 7:47 AM To: Multiple recipients of list Subject: Packet Shaper I recall that some of you are using the Packeteer PacketShaper system. I'm looking into that for Saint Martin's College and would appreciate feedback. How well is it working for you? If you were making the purchase today -- would you buy it or something else? Thanks! Mike Michael W. Extine, Ph.D. Director, Integrated Technology Services Saint Martin's College 5300 Pacific Ave. SE Lacey, WA 98503 Tel: 360 486-8805 Fax: 360 486-8810 From renselr at evergreen.edu Wed Nov 14 11:26:43 2001 From: renselr at evergreen.edu (Rensel, Robert) Date: Thu Oct 5 10:00:22 2006 Subject: Packet Shaper Message-ID: <45B3CA0B4378D411AAD800C00D0078F7038E4691@facstaffmail.evergreen.edu> At Evergreen we use the Packeteer PacketShaper system, and have just implemented shaping this quarter. We were able to prioritize our network traffic very effectively and have generally improved service to all areas of the campus, our housing residents included. I did this research about a year ago, and at that time the only other products on the market were going to require far more manual configurations than the packeteer product. Since we're right here in Olympia, would you like a tour of the product, and our issues in bringing it up? I'd be happy to oblige. David Metzler Network Engineer The Evergreen State College -----Original Message----- From: Gary.Schlickeiser@directory.reed.edu [mailto:Gary.Schlickeiser@directory.reed.edu] Sent: Wednesday, November 14, 2001 9:03 AM To: Multiple recipients of list Subject: Re: Packet Shaper --- "Extine, Michael W." wrote: I recall that some of you are using the Packeteer PacketShaper system. I'm looking into that for Saint Martin's College and would appreciate feedback. How well is it working for you? If you were making the purchase today -- would you buy it or something else? --- end of quote --- From allendp at plu.edu Fri Nov 16 13:45:29 2001 From: allendp at plu.edu (David P. Allen) Date: Thu Oct 5 10:00:22 2006 Subject: Packet Shaper In-Reply-To: Message-ID: On Wed, 14 Nov 2001, Extine, Michael W. wrote: > I recall that some of you are using the Packeteer PacketShaper system. > > I'm looking into that for Saint Martin's College and would appreciate > feedback. We too are using a PacketShaper with much success. We have been amazed how well it keeps different traffic types under control without adding any noticable latency to the path. > How well is it working for you? If you were making the purchase today > -- would you buy it or something else? Absolutely! David P. Allen Network Manager Pacific Lutheran University { (253) 535-7524 | "...one of the main causes of the fall of } { allendp@PLU.edu | Rome was that, lacking zero, they had no } { www.plu.edu/~allendp | way to indicate successful termination of } { | their C programs." --Robert Firth } From mdunn at reed.edu Tue Nov 20 16:20:43 2001 From: mdunn at reed.edu (Marvin Dunn) Date: Thu Oct 5 10:00:22 2006 Subject: Director of Academic Computing sought Message-ID: Dear NW-HEAT folks, Some of you may have heard I'm no longer in the NW. But I hope you might know someone who is interested in a job in the bay area. I'm looking for a director of academic computing. CCAC is a unique and exciting place. Lots of creative folks and high video and graphics going on. Lots on interesting challenges. -Marv Marvin G. Dunn Chief Information Officer California College of Arts and Crafts Oakland, CA mdunn@ccac-art.edu Position Announcement Director of Academic Computing, San Francisco campus Full-Time, exempt JOB # 1482 November 2001 Organization Founded in 1907 at the height of the Arts and Crafts movement, CCAC is the largest regionally accredited, independent school of art and design in the western United States. Noted for the interdisciplinary nature and breadth of its programs, CCAC offers studies in sixteen undergraduate and four graduate majors in fine arts, architecture, and design. CCAC offers bachelor of fine arts, bachelor of architecture, master of fine arts, and master of arts degrees. With campuses in Oakland and San Francisco, CCAC currently enrolls 1,200 full-time students. Position Summary The Director of Academic Computing is a member of the educational technology management team and is responsible for providing support for the technical needs of faculty and students. The director manages the overall operations of academic computing facilities, labs, equipment, and services and supervises academic computing staff. The director serves as a key resource for faculty, facilitating the integration of technology into the curriculum. Stationed on San Francisco campus, but will be required to spend time on the Oakland campus as well. Reports to: Chief Information Officer Department: Academic Computing Services of Educational Technology Responsibilities include: Supervision of academic computing staff, coordination of work schedules and duties to ensure for robust educational computing facilities and network. Develops and maintains a close working relationship with faculty members Works with the CIO to recruit, hire and train new staff as needed. Evaluates new software, Web technologies, and hardware for possible use and integration into the curriculum. Assists in planning and budgeting for collegewide instructional needs for technology in the classroom, Image Shops, and teaching. Serves as a liaison with academic services: attending academic department head meetings and any other meetings as appropriate in order to keep abreast of curricular changes and needs; maintain excellent rapport and communications with those who use academic computing facilities and services. Assists in the development and implementation of academic computing policies and procedures; this to include prerequisite policies and training structure for student users of computer facilities; appropriate security and computer use regulations; facility access and scheduling policies; student worker job descriptions and training structure; and all record keeping as necessary for academic computing. Works with the CIO to help negotiate purchase agreements and maintain vendor relationships for academic computing. Works with the CIO and advancement office in identifying, nurturing, and procuring grants. Acts as senior technician for academic computing, taking on deeper trouble-shooting issues and/or problem solving as necessary. Provides needs assessment and recommendations for ongoing health of computer labs, and configurations and recommendations for future academic computing facilities. Sustains professional knowledge of technologies through training, reading and conferences, and generally keeping abreast of technology in higher education. May be required to be available and/or on-call after hours for emergencies. Performs additional duties as required. Minimum Qualifications Bachelor's degree or equivalent professional experience in information technology or information resources in higher education; a desire to enhance teaching and learning through the application of educational technologies, and an enthusiasm for working with people; supervisory experience and/or proven collaborative leadership abilities; excellent communication skills and ability to be diplomatic and highly responsive in all interpersonal interactions; extensive experience with the Mac OS, graphic and multimedia software; ability to lift up to forty pounds with or without assistance. Experience or education in the arts is highly desirable. Salary Salary commensurate with experience and includes a comprehensive benefits package. Application Deadline Please apply by December 15, 2001. Application Instructions Applicants are invited to submit a letter of interest, a resume, and the names and telephone numbers of three professional references to: California College of Arts and Crafts Human Resources (Job #1482) 5212 Broadway Oakland, CA 94618-1487 fax: 510.594.3681 CCAC is an equal opportunity employer and welcomes applications from individuals who will contribute to its diversity. Back to Employment Opportunities email: enroll@ccac-art.edu From irvw at linfield.edu Tue Nov 20 16:24:31 2001 From: irvw at linfield.edu (Irv Wiswall) Date: Thu Oct 5 10:00:22 2006 Subject: calendar Message-ID: <7058036.3215262271@[10.171.200.64]> Folks, We're looking at iPlanet's web based calendar software. Anyone have experience with it that they'd care to share? I'm particularly interested in your support experience, and whether you've figured out how to sync it to palm. -Irv From cfeskens at willamette.edu Tue Nov 20 18:02:28 2001 From: cfeskens at willamette.edu (Casey Feskens) Date: Thu Oct 5 10:00:22 2006 Subject: calendar In-Reply-To: <7058036.3215262271@[10.171.200.64]> Message-ID: On Tue, 20 Nov 2001, Irv Wiswall wrote: > Folks, We're looking at iPlanet's web based calendar software. Anyone > have experience with it that they'd care to share? I'm particularly > interested in your support experience, and whether you've figured out how > to sync it to palm. > We looked at the iPlanet calendar briefly, and found that it didn't implement a lot of the features that we were looking for. The iPlanet suite seems (or at least did two years ago) to be mostly useful as a personal calendar with some event capabilities, but didn't seem really feasible as a workgroup calendar. It may have changed since then. We ended up going with the steltor (formerly CS&T, formerly Netscape) calendar server which has more robust groupware features, and a web client as well as PC,Mac,Unix,Palm clients and a connector for Outlook. Take care, --------------------------------------------- Casey Feskens System Administrator/Network Svcs. Consultant Willamette Integrated Technology Services Willamette University, Salem, OR Phone: (503) 370-6950 Fax: (503) 375-5456 --------------------------------------------- From abrock at georgefox.edu Wed Nov 21 11:59:48 2001 From: abrock at georgefox.edu (Anthony Brock) Date: Thu Oct 5 10:00:22 2006 Subject: calendar In-Reply-To: Message-ID: <5.1.0.14.2.20011121115736.02eb7250@mail.georgefox.edu> At 06:47 PM 11/20/2001 -0800, you wrote: >We looked at the iPlanet calendar briefly, and found that it didn't >implement a lot of the features that we were looking for. The iPlanet >suite seems (or at least did two years ago) to be mostly useful as a >personal calendar with some event capabilities, but didn't seem really >feasible as a workgroup calendar. It may have changed since then. We >ended up going with the steltor (formerly CS&T, formerly >Netscape) calendar server which has more robust groupware features, and a >web client as well as PC,Mac,Unix,Palm clients and a connector for >Outlook. We also briefly reviewed iPlanet and several others about 2 years ago. We eventually decided on CS&T for similar reasons. While it lacks some event calendaring capabilities, it seems to satisfy the needs of most of our users. I would be curious to know how iPlanet compares today... Tony ****************************************************************************** * Anthony Brock abrock@georgefox.edu * * Director of Network Services George Fox University * ****************************************************************************** From allendp at plu.edu Wed Nov 21 13:28:07 2001 From: allendp at plu.edu (David P. Allen) Date: Thu Oct 5 10:00:22 2006 Subject: calendar In-Reply-To: <5.1.0.14.2.20011121115736.02eb7250@mail.georgefox.edu> Message-ID: On Wed, 21 Nov 2001, Anthony Brock wrote: > At 06:47 PM 11/20/2001 -0800, you wrote: > >We looked at the iPlanet calendar briefly, and found that it didn't > >implement a lot of the features that we were looking for. The iPlanet > >suite seems (or at least did two years ago) to be mostly useful as a > >personal calendar with some event capabilities, but didn't seem really > >feasible as a workgroup calendar. It may have changed since then. We > >ended up going with the steltor (formerly CS&T, formerly > >Netscape) calendar server which has more robust groupware features, and a > >web client as well as PC,Mac,Unix,Palm clients and a connector for > >Outlook. > > We also briefly reviewed iPlanet and several others about 2 years ago. We > eventually decided on CS&T for similar reasons. While it lacks some event > calendaring capabilities, it seems to satisfy the needs of most of our users. We also have settled on Steltor's solution having originally used Netscape Calendar (the precursor to iPlanet's solution). Can't say much about iPlanet now, but I can highly recommend Steltor! David P. Allen Network Manager Pacific Lutheran University { (253) 535-7524 | "...one of the main causes of the fall of } { allendp@PLU.edu | Rome was that, lacking zero, they had no } { www.plu.edu/~allendp | way to indicate successful termination of } { | their C programs." --Robert Firth } From margaret.worley at plu.edu Wed Nov 28 11:57:28 2001 From: margaret.worley at plu.edu (Margaret Crayton) Date: Thu Oct 5 10:00:22 2006 Subject: Auditing Software Message-ID: <3C0541A8.57136F3@plu.edu> Is anyone using software to audit computers for the purpose of obtaining software inventory information? If so: --What are you using? --How does it work? --What information does it obtain? --How have you addressed privacy issues involved? --Would you recommend the use of this software? --Other comments? Thanks in advance for any information you can provide. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Margaret (Worley) Crayton email: worleyme@plu.edu Director, Academic/User Support phone: 253-535-8470 Information Resources fax: 253-536-5099 Computing and Telecommunication Services Pacific Lutheran University Tacoma, WA 98447